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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
571 Reviews

571 Reviews of Fort's Toyota of Pekin - Service Center

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July 11, 2023

Great customer care had two Toyota’s and a Ford 150 serviced that week oil and tire rotations on all More

by jasons.hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Needed 10000 mile service on my 2022 rava 4 hybrid. Left dealership message comes on low oil back to dealership. They checked oil level and added oil. Why did they not check oil level before I left V More

by strawberryrancher
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Stahl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

USB port stopped working correctly after 2 months of purchase. Took it in 3x until they finally fixed, but still doesn't work correctly. Then I get spammed for a review. More

by timkenagy
Recommend Dealer
No
Employees Worked With
Miguel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Drop off and pick up was easy and the team was courteous. Will be glad to be back in the future. More

by m_e_minton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Fort’s Toyota provides excellent, timely service and staff conduct themselves in a professional manner. More

by william_kenny_307
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
June 23, 2023

I always have a great experience at Fort's Toyota. Chad Terlinde is the person who has helped me most often, and his service is wonderful! I am moving out of state, and will miss him and all the oth More

by KTS11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Excellent service took a few days but pleased with their help..Thanks again!! Will be back More

by CFLYNN58
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Quick and friendly service. I appreciate him communicating to me the issue we had with one of the tires and then having it fixed. More

by agreen8257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

They always do a great job! The employees are also Polite, friendly and kind when I’m there More

by VKRUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I am happy, always when I go at toyata Pekin I had good assistance. Thanks More

by darlan.reis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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