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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
595 Reviews

595 Reviews of Fort's Toyota of Pekin - Service Center

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March 22, 2021

Fort’s service department has always done an excellent job of servicing our 2014 Avalon. It just turned over 100,000 miles and it feels like it could go another 100’000. The staff is always friendly and More

by MARVLS3
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 22, 2021

It is a great dealership. They are honest, friendly and, fair. Service is done in a timely manner. They are also very accomadating. Comfortable waiting area. More

by HILLBLOM48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 22, 2021

Have been bringing my Toyota’s here since as long as I can remember. Always get great service every appointment. My husband just bought a new Toyota and we will be bringing his car here as well. Brandon a More

by Alisha Clancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 22, 2021

Great service! Friendly staff and wonderful experience. I have been coming to Fort's Toyota since my mom bought a car from here in high school and that was 10 years ago now. I have bought a car from Fort's a More

by lauraonprozac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klarrisa Kee
March 22, 2021

They have kept my 2006 Hybrid Highlander purchased here new going strong over 300,000 miles and still getting me around dependably. I'm curious to see how miles we can get it to last. More

by Hoping for many more miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 22, 2021

Excellent service. Excellent employees. They have been selling me cars and servicing those cars for over 30 years. Honest and dependable . Pss, they have donuts! More

by Rghayes37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Fort's Toyota of Pekin responded

I know there was a hiccup on the delivery of the car... Glad I could get it resolved! Hopefully you can recommend me for other customers.

Mar 22, 2021 -

Rghayes37 responded

Absolutely

March 22, 2021

FORTs=For Off Road Toyota’s alway appreciate both service and sales departments. They connect with their customers on their level making the experience comfortable and knowing you’ll be taken care of no mat More

by Jirish85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, Rich(sales), Brandon Calvert
March 22, 2021

Outstanding efficient service. very helpful from the beginning to the end. Very happy that I purchased my 2019 Camry from Forts Toyota. I would recommend them. More

by mannyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Eric was a joy to work with, he was very helpful and informative. The man that waited on us when we came in to pay and pickup our car, wasnt overly friendly but other than that we have always had great More

by JENEDWARDS_50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

good service- checked several things so all is well. Came is for tire pressure light being on, asked to have battery checked and it was on the verge of going- but still under warrant so got a new one with p More

by RSKRUMPE2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
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