Back

Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,557 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
Contact Dealership

8600 Washington Ave

Racine, WI

53406

Directions

By Type

Showing 1,557 reviews

February 05, 2021

Absolutely the worst car buying experience ever! I will never recommend Boucher to anyone and I will put my experience out there on social media for all to see. I sure hope I can change potential customer More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Lueneburg, Lee McCoy
Feb 08, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Mike - we are disappointed to hear you were not satisfied with your experience with us. Unfortunately, we are unable to find your full name in our system to contact you about the situation you are describing. Please reach out to our General Sales Manager, Chris Tessmer, at 262-886-1010 so we can go the extra mile and make things right. We hope to hear from you soon.

February 02, 2021

Giovanni was helpful, knowledgeable and worked with us when we had time constraints. I appreciated his demeanor-not pushy just answers questions and moves quickly to help you. He did a lot of work to make More

by Heather Wessling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McCoy
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Heather - we are thrilled that you enjoyed your buying experience with Giovanni but we are disappointed to hear that you had a negative experience with our Finance Department. When you have the opportunity, please reach out to our General Sales Manager, Chris Tessmer, at 262-886-1010 so we can discuss this further with you and go the extra mile to make things right. Thank you for bringing this to our attention.

February 02, 2021

Rob treated us right, kept in contact for our order out. Boucher gave us a good price for our trade in. Will come back for next Truck. More

by RGJG81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Barske
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled to hear you enjoyed your experience with us!

February 02, 2021

I was greeted by a Friendly and Courteous staff member. The vehicle was in for a oil change and inspection and the job was done More

by JPGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review!

February 01, 2021

Turned in my old lease and was looking for a new vehicle. Found a new 2021 at another Boucher location, brought the vehicle down to Racine - washed, full tank of gas. Silvario walked me through the process More

by johnnyforehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Johnny - we are thrilled you had a positive experience here at Boucher!

January 29, 2021

I just bought my fourth car from Boucher and Dave Wilson is a big reason for my satisfaction with the dealership! He listens and then delivers the best car for me! Dave has always been considerate and hel More

by wilsonjudy90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your continued business and loyalty!

January 29, 2021

Luchini and Kaiser are the best. All the service staff treat me as a vip. Mr Decker is especially a great host for your dealership More

by TREYPAY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Hans Freisheim, Ken Kuhfuss, Michael Wichgers, John Kaiser, Mike Carey , Charles Barske
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate the positive review!

January 29, 2021

It was a very easy transaction and purchasing my new work truck everybody was very nice and polite over there would highly recommend to anyone that’s looking for a vehicle thank you very much More

by SHER7107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Barske
Mar 11, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your recommendation and review!

January 28, 2021

Oil filter and Oil change was routine. The mechanics could not find the intermittent bussing/rumpling noise. After two road trips and about a 90minute wait. They indicated they would continue to resear More

by pabram0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Please don't hesitate to reach out to our Service Manager, Matt Luchini, at 262-886-1010 to discuss this further.

January 26, 2021

Quick and to the point -I was in and out in under 30 minutes! Kept apprised of the situation. Offered further servicing. Free car wash! More

by JANSOR831
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Jan 28, 2021 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5-star review!

...
111
...