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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,567 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,567 reviews

June 27, 2020

Kyle Smith is excellent salesperson I had a nce smooh runniu i had a nice smooth running buying experience. I love the free car washes. I still am confused about all the extras available at the push of multip More

by DMBERANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear you had an easy and enjoyable buying experience with us!

June 27, 2020

great service Morry Decker is always the best! Patrick Wickert great salesman! Have bought many cars from this dealership, mostly because of these to employee More

by SSHANSEN5921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing! We are thrilled Morry and Patrick provide you with positive experiences here at Boucher!

June 26, 2020

I've always liked this dealership, been coming here since 1975, and things for me have been getting better and better. Everyone I deal with has always been very Professional.Thanks! More

by KOSTERMANJ
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Towne,Mr Lochowitz, Michael Wichgers, Candace Vilbaum, John Kaiser
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's our pleasure!

June 26, 2020

After the sale nobody responded to questions I had. Left message with receptionist for manager but no return call. No finance people listed to select from. More

by GUYG_HALL40
Recommend Dealer
No
Employees Worked With
David Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very sorry you had a negative experience with us here at Boucher, Guy. We have a high standard of quality for our customer service and you should have not been an exception. We would greatly appreciate the opportunity to discuss this matter further with you. Please contact our General Manager, Chris Tessmer, at 262-886-1010 if you would be willing to talk further.

June 26, 2020

Boucher Racine Cadillac- Excellent in every way! Highly Boucher Racine Cadillac- Excellent in every way! Highly recommend the dealership. Mr Tessmer, Amanda, Silverio are all exceptional. One call the More

by John in Green Bay
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me Tessmer, Amanda Kubicki
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to write this awesome review, John! We hope to see you again soon!

June 26, 2020

Since my first brand new vehicle purchase in 2005 and 3 other car purchases since then, Frank Boucher Service has continually been a pleasant experience, The service team has been very accurate on troubles More

by PLINVESTMENTS
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Mike Carey
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you continued business and loyalty!

June 26, 2020

Service department The Service department people are great. Especially Morry. I took the car in for an oil change, and they found I had a tire with a tear in it. The More

by LCPETERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled you had a positive experience with our Service Department!

June 26, 2020

Excellent place to buy a vehicle Every time I have gone into the dealership, they have tried to help where ever possible. The over quality in sales, fiancé and.service has been firs More

by GORDY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review, we really appreciate it!

June 26, 2020

needed a noise checked They were very helpful and attentive to my vehicle despite the difficulty with cover 19 they protected it very well. The warranty was difficult but th More

by lala9495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review! It makes us happy to know you still had a positive, clean, and safe experience with us!

June 26, 2020

Service My service has always been great! My complaint is when checking in at the service desks NO ONE ever looks at me in the face. This has been every tim More

by thunderinghooves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Ken Kuhfuss, Michael Wichgers, John Kaiser
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate your feedback about your visits with us. Please don't hesitate to contact us anytime, at 262-886-1010.

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