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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,581 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,581 reviews

February 07, 2020

great service - efficient and courteous !! I did not have a long wait time, they did what needed to be done,Morry was very helpful and answered my questions. appreciated the car wash as it r More

by DONAVONKRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled to hear Morry was helpful and informative throughout your service appointment!

February 05, 2020

Morry has een my primary contact. He does a great job of promtly resolving my issues. I also appreciate his friendly greeting and calling me by name John Kaiser is the best Service Manager I've had ove More

by Paul Schacht
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Paul - thanks for taking the time to write this review! We are so glad Morry and John continuously take care of you during your service visits with us!

February 05, 2020

They are always very professional and courteous. Work is performed in a timely manner and as promised. I’ve been coming to this dealership for over 10 years and am very satisfied. More

by LJackson1
Recommend Dealer
Yes
Employees Worked With
Chris Tessmer, Hans Freisheim
Feb 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate your continued patronage, Linda! Please let us know if there is anything we can do for you moving forward!

February 04, 2020

Rob David does it again. As usual we told Rob what we were looking for and he found the exact vehicle, just as he has done in the past. Of course we had sticker shock but he w More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Your continued patronage means the world to us, Pete! We are so glad Rob is able to continuously find you the right vehicle and make your experiences enjoyable ones!

February 03, 2020

Purchased New Colorado!! The people I worked with were very nice no pressure. great information and fast! I already spread the word in my office-the place to go! Jay More

by JKRICKEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Your business and referrals are greatly appreciated!

February 03, 2020

An unexpected mishap Key stem broke off from fob. When inserting key stem into ignition, Anti-theft system locked up the car. Boucher required car be towed in to their ser More

by PJBorMMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Ken (Service Department)
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to leave feedback on your recent experience with us. Unfortunately, there was no other way to remotely unlock the car with a broken key or pieces of the key still stuck in the ignition without towing it to our dealership to fix the issue. If you would like to discuss this further or have any additional questions, please don't hesitate to contact your Service Manager, Matt Luchini, at 262-886-1010.

February 01, 2020

Warrnty service I guess trust would be the proper word here. When I bring the vehicle in for service Morry or John take time to listen to concerns and explain what n More

by BILL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morry Decker,John Kaiser
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your positive experience working with Morry and John at our dealership, Bill! Please let us know if there is anything else we can do for you!

February 01, 2020

Justin was extremely kind and friendly to work with. Did a great job of explaining all the options we had when purchasing our vehicle. Justin was extremely personable and great at making conversion to help More

by DetonJ
Recommend Dealer
Yes
Employees Worked With
Justin Sirrell
Feb 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing! At Boucher, we strive to give each customer the best possible experience, and Justin is a prime example of that!

January 31, 2020

We loved working with Giovanni! Buying a car from him was very enjoyable!! He was very knowledgeable an personal an professional! Everyone at Boucher are friendly! More

by Jillian3132
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are glad Giovanni was able to make your car-buying experience an enjoyable one, Jillian!

January 31, 2020

Everyone is very friendly and helpful. Morry is always informative and keeps you updated on the issues and what can be done. Also let’s you know of protential problems. More

by lwpeck
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Jan 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for this thoughtful review!

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