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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,567 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,567 reviews

January 30, 2020

Very upfront and professional. Got my 2017 equinox from Gio and it's working out very well for me. He figured out all the deals and made sure I got a good value for the vehicle I received. Definately would More

by Kylehanson001
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Congratulations on your new 2017 Chevy Equinox, Kyle! Please let us know if there is anything else we can help you with!

January 29, 2020

great experience! Kayon was a great salesperson to deal with and he and Nick worked hard to put a deal together and thoroughly explain all of my options. Charles makes More

by ART612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayon Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick and Charles
Jan 29, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so thrilled Kayon, Nick, Charles and the rest of the Boucher team provided you with an easy and efficient car buying experience!

January 29, 2020

Couldn’t have asked for someone better to help me with this process. Thanks to Patrick I finally got my dream car. Thank you Patrick for everything you did! More

by Sydneykoceja
Recommend Dealer
Yes
Employees Worked With
Patrick Wickert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled Patrick was able to assist you during your vehicle search, Sydney! It makes us happy to know that providing our customers with the best customer service and car-buying experience we can offer is paying off!

January 27, 2020

Excellent service as always except my paperwork stated that the tech checked my wipers but i dont think so because last week my passenger side wiper fell off and i had someone put it back on and i was tol More

by CHOLODAWN1
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 27, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your feedback.

January 27, 2020

They were courteous and prompt. Explained their work. And I got coffee and cookies. I will continue to have my Cadillac serviced by the Boucher dealership More

by CWSLOCK
Recommend Dealer
Yes
Employees Worked With
Luke Lueneburg
Jan 27, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you taking the time to write this review! We look forward to your next visit!

January 27, 2020

Great. The best new sales experience ever. Both Nick and Silverio were great to work with. Will highly recommend this dealership and look forward to a long relationship with Boucher. More

by CHICAGO8595
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so thrilled to hear both Nick and Silverio were able to make your experience here at Boucher a positive one! We look forward to riding with you every mile!

January 25, 2020

3+ years of -SAME- on-going problem! Where to even begin? Worst experience in my life, and this is my 3rd Cadillac (never again!) The level of responsibility and accountability for the More

by WHISPERS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mathew Lunchini
Feb 13, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Gerald, We are extremely sorry that you have not had the best experience with our service department. We have reviewed the entire history and confirm that there were multiple issues with the vehicle that were either inherent to the vehicle and/or which were very difficult to duplicate or diagnose. We apologize for keeping the vehicle for much longer than you expected, but in many instances, we were simply trying to observe the reported conditions and were having some difficulty doing so under a variety of conditions and at different times. We did our best to accommodate you with the use of a suitable loaner vehicle for the duration of the repairs, and even though you did experience an unacceptable number of service visits, the majority of the repairs/visits/work was performed under warranty. By our records, you have incurred minimal, if any, out of pocket expenses directly related to repairing your vehicle during the more than three (3) years and more than 30,000 miles of ownership since you purchased the vehicle in November 2016. We stand ready, willing and able to continue to service your vehicle to the best or our ability and will strive to do a much better job of communicating with you and especially keeping you informed as to what we are doing and why.

January 24, 2020

Great bunch of people I don't normally purchase from dealerships. These guys sure changed my mind. I live 3 hours away and was hesitant on driving so far to look at a used More

by SS350DAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman in finance, don't remember his name. Mr. Mike Cary, Amanda Kubicki
Jan 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

This review made our day! We are thrilled we could go the extra mile for you to make it a one and done trip to our dealership for your new vehicle purchase. We appreciate your trust and look forward to seeing you back in the dealership in the future. Please don't hesitate to contact us if there is ever anything else we can help you with. We ride with you every mile!

January 24, 2020

Luke did a great job. He was very helpful and courteous. Would definitely go back to him again. Very knowledgeable with the different chevy models More

by jopi58
Recommend Dealer
Yes
Employees Worked With
Luke Lueneburg
Jan 27, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so glad Luke was able to be informative and helpful with teaching you everything you need to know about different Chevy models! Thanks for the review!

January 23, 2020

The service department is always wonderful. They explained the issue with my vehicle and the fixed it. I would not trust anyone else with my car. More

by DASLICKS
Recommend Dealer
Yes
Employees Worked With
John Kiaser
Jan 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate your trust and loyalty! Thank you for taking the time to leave this great review!

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