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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,415 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,415 reviews

March 29, 2024

I truly enjoyed working with Darrell he worked with me to find me a vehicle that I am happy with which is my love . “Jeep Cherokee “ so I’m loving it! Thank you so much More

by Karlos Bland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell James
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Apr 02, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karlos, we're so glad you enjoyed working with Darrell! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

Helpful
March 29, 2024

Great experience, I told them exactly what I wanted and they worked hard to fulfill it. This is my 1st brand new vehicle ever and I would definitely deal with Robert, Chris and Frank Boucher Chevrolet agai More

by tsnodgrass1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Helpful
March 22, 2024

Great guy to work with, and your system requires too much for a response. Please say a little more More

by jcpendergast
Recommend Dealer
Yes
Employees Worked With
Morry
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Mar 26, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Helpful
March 22, 2024

Clean polite Shuttle driver made me feel comfortable My car was ready when I arrived for picking it up. My car was washed without me having to ask. My car was fixed in a timely manner. More

by Ctrimmer
Recommend Dealer
Yes
Employees Worked With
Morry
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Mar 22, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

Helpful
March 20, 2024

Grateful for the young man, Tyler Rufalo that helped us get the car we wanted within a short time After we came in. He provided excellent Service. He was very friendly, kept telling us to contact him with More

by Martag1231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Rapinchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
March 14, 2024

Chris was great, gave updates every day and informed me of what needed to be done. Derek was an amazing tech. Very thorough and had great notes! More

by Karysadament
Recommend Dealer
Yes
Employees Worked With
Chris & Derek
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Mar 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karysa, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Helpful
March 14, 2024

Chris in service was great! Reached out and gave updates every day, informed me of what needed to be done before proceeding. Derek was an absolute amazing tech. Very thorough a More

by Karysadament
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris with service dept & Derek the technician
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Mar 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karysa, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

Helpful
March 14, 2024

Nick is very rude no customer service at all! I don’t wanna go back there ever again! More

by Saniraine2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Piscitello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Mar 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

Helpful
March 14, 2024

Bad customer service didn't help He ignored me and was very rude Rude rude rude More

by Saniraine2012
Recommend Dealer
No
Employees Worked With
Nick
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Mar 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

Helpful
March 10, 2024

They're my go-to team. Always ready to help with a smile. A+ Great service team! More

by jcpendergast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morry
Report | Print
Mar 11, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
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