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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,403 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,403 reviews

October 18, 2022

Mitchell Karpinsk did an amazing job. He not only did his job very well but went out of his way to make sure I was completely satisfied. He kept me up to date with the progress of my veh More

by DRROSZINA
Recommend Dealer
Yes
Employees Worked With
Mitchell Karpinsk
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Oct 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 18, 2022

I have been having my car serviced at Frank Boucher Chevrolet Cadillac of Racine for 3 years and the Service is excellent! More

by Kevinmoran
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department, Kevin! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
October 16, 2022

I took my car here to get fixed and had to come back 5 days later for the same issue to only be charged over $500 for a battery related issue that was not detected the first time I brought my car in. But More

by VERY PISSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to call us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jim Piscitello, Service Manager 262-886-1010

Helpful
October 14, 2022

All members were polite, considerate and timely. The new windshield wipers were an added bonus. Thanks for the recommendation. More

by Walquistruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
October 11, 2022

My experience with Charlie and this dealership was wonderful! Charlie helped sinc everything to my phone!!! More

by JV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
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Oct 12, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear that Charlie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
October 11, 2022

Friendly and courteous service without being too pushy. They have made me feel at ease in all of my three car purchases from this dealership. More

by bmnielsen57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
October 10, 2022

I was greeted kindly and staff was ready for my appointment. Car was serviced as expected and advice was given for next service. More

by kelvin09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Kelvin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

Helpful
October 09, 2022

I did not eant my tires rotated. I asked for a car was but didn’t receive one. No car wash happen often More

by Khzkyzykx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gray haired girl
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Oct 10, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to us directly. We'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
October 06, 2022

Great had flat tire got extended protection contacted Jim/Nick took care of it the next day. Will definitely recommend to everyone thanks again More

by mawi154.mw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick service advisor
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Oct 07, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
October 04, 2022

Good service for oil changes, but to expensive for a transmission flush quote. $100 cheaper elsewhere. More

by Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
Report | Print
Oct 05, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your honest review of Frank Boucher Chevrolet Cadillac of Racine. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come!

Helpful
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