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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,562 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,562 reviews

February 02, 2023

Mike in the service department was fantastic very knowledgeable and helpful! Five stars from me! More

by Rockyfischer18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Feb 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Mike here at Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

February 02, 2023

Rob made sure I was well taken care of. I was having trouble with a bank and Anton helped out by finding a different one relatively quick. More

by JGRUNERT33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Lak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Robert and Anton and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 02, 2023

A good job was done on my pickup truck. Work was completed in a timely manner. Always good customer service working with Morry Decker. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for Morry and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 02, 2023

Always excellent service! Fast and friendly! Morry Decker is the best! I will continue to buy Cadillacs just for the service I receive here. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morry met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come!

February 02, 2023

Nice to have a ride home and back to pickup, service was what it was didn't find why turning off engine had a noise, tech didn't find anything so said was probably the turbo cooling down, and it being cold More

by davidvaletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Piscitello, Service Manager 262-886-1010

Feb 04, 2023 -

davidvaletti responded

Dont like guess work on my truck when tech couldn't find what the noise was when i turned off the truck, he said was probably the turbo cooling down and because its cold out that is why i hear it, just maybe should do more investigating on the subject to see if others have same problem or is this just a guessing thing the techs do when they cant find problems i have on record for this and if causes more problems i will be in touch. Thankyou for writing back

January 31, 2023

Always lets me know condition of my car. I wish Chevy would improve the quality of the key fob. More

by Maydell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Maydell, Thanks for sharing your thoughts about your experience working with Morry here at Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

January 29, 2023

Great and timely experience in servicing our chevy truck. Morry Decker was awesome and took good care of us. More

by SZARZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad to hear that Morry was able to help, and we hope to see you again!

January 28, 2023

I have purchased 5 cars from Boucher and all have been excellent experiences. Everyone was professional and helpful! More

by wilsonjudy90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Kubicki, Charles Barske, Nick Nelson
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Jan 29, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business, Judy, and hope to see you again soon!

January 24, 2023

Professional and kind customer service people. White glove service! They take good care of their customers. More

by dad032347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
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Jan 25, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

January 24, 2023

Very good at what they do. Clean meeting area. Overall everyone was great to work with. More

by justcalldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
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Jan 25, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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