Back

Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,574 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
Contact Dealership

8600 Washington Ave

Racine, WI

53406

Directions

By Type

Showing 1,574 reviews

May 03, 2022

I did not buy a car with them but I take it there for maintenance. Service is great More

by jrios15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Michael Wichgers, Ken Kuhfuss
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

April 30, 2022

Just a better place to get your vehicle serviced. I own a Ford and choose to come here rather than the Ford dealer in town. More

by Nick.white11b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

April 30, 2022

Great Service and Attentive and look to help with questions or concerns. Always friendly and the waiting room is always clean. More

by jdrogman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the great review! We appreciate it.

April 29, 2022

They did not do some of the things they were supposed to. Got upset when I asked them to complete their work and then didn't tell me when my car was done. Just expected me to walk around and find it. Terribl More

by ROGERST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello, thank you for your feedback. Our Service Manager, Jim Piscitello, has been unsuccessful in reaching you. When you have the opportunity, please reach out to him at 262-886-1010 so we can discuss this situation further with you, We hope to hear from you soon!

April 29, 2022

My experience working with Charlie Bussian was extremely effective and efficient in my purchase of a 2022 Trac. First, the dealership is well organized, impeccably clean and the environment is pleasant. Sec More

by Nelsobarbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nelson
May 04, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Barb! Sounds like Charlie did a fantastic job helping you find the Chevy you wanted. Thanks for taking the time to let us know about your experience. We hope you're enjoying your new vehicle!

April 25, 2022

Was lied to about financing. Boucher took advantage of a trusting woman. DO NOT buy a car from Boucher. Already had financing and agreed to meet or beat and they said nothing un More

by peanut32277
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee McCoy, Julia Pike
Apr 25, 2022 -

peanut32277 responded

If someone contacts me to rectify this today. I will be happy to remove this review and give Boucher a five star review. I had such a pleasant experience up until I found out that I was lied to about my financing.

Apr 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for giving us the opportunity to discuss this further! Please reach out to us if you have any more questions we can answer for you! Take care!

May 06, 2022 -

peanut32277 responded

I was told by Chris Tessmer that there was nothing he could do for me, and that I will need to refinance my auto loan with my bank because they can't "just cancel the transaction".

April 21, 2022

I dropped my vehicle off because the lock wasn't working to find out it was never installed by the manufacturer. Nick was very nice. When I went to pick it up he set it up for me. He originally said you can More

by BABYWESLEY1009
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Nic in service, Daniel Hinze
Apr 26, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for leaving us feedback. We are sorry we were not able to meet your expectations in the sales department. We would like to rectify this situation. Please call Chris Tessmer at 262-886-1010 at your earliest convenience. We look forward to hearing from you,

April 21, 2022

Robert David is very easy to work with we have purchase a number of vehicles from him and I enjoy working with him. More

by EDEGROOT2
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the awesome review! Take care!

April 20, 2022

My Suburban needed a lot of work. I was given a thorough estimate and a fair price. The work was completed on time and was very good. More

by johncostabile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for the kind review! We appreciate your business.

April 20, 2022

Luke was very helpful and informative. He answered all our questions we had. I only wished we could have gotten more for our trade in but we’re satisfied overall. More

by FOURZENOUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carey , Charles Barske, Luke Lueneburg
Apr 22, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

...
84
...