Frank Brown Auto and Truck Ranch

Regular Service I have already left a review, but here it goes again. I went in for a regular oil change and told the gentleman that I was also taking a trip and he I have already left a review, but here it goes again. I went in for a regular oil change and told the gentleman that I was also taking a trip and he told me they would also check my auto out on all points before I left for my trip. I did appreciate him offering that and they did issue a report explaining all the check ups and results. More

Oil change and interior repairs We came in for an oil change and to fix the handle on the interior passenger door. Rudy was wonderful! He communicated everything clearly and was supe We came in for an oil change and to fix the handle on the interior passenger door. Rudy was wonderful! He communicated everything clearly and was super friendly. They had to order the part, and when I came back in, Rudy was there to greet me. There was a problem with our center console, but they took care of both problems. I've never been treated so well at a dealership service center and recommend this one to everyone I know! More

Polite, helpful, generous, efficient buying experience This latest car swap with The Frank Brown Honda dealership now totals 6 autos in 18 years of marriage. We keep coming back. They’re doing something ri This latest car swap with The Frank Brown Honda dealership now totals 6 autos in 18 years of marriage. We keep coming back. They’re doing something right obviously. Our salesman and financial officer were polite, helpful, patient and generous. Old buyers/drivers need this. New technology is a challenge but our salesman was most helpful and patient. We’ll be back. More

The best service center in Lubbock! Dean and co-workers at Frank Brown provide services that are always in the best interest of the customer. We have four Honda vehicles and we know with Dean and co-workers at Frank Brown provide services that are always in the best interest of the customer. We have four Honda vehicles and we know with certainty that when we have our vehicles serviced, regardless of the task, it will be done correctly and that unnecessary work will not be performed. The services provided by the Honda Service Center is the main reason that we continue to drive Honda vehicles and have them serviced at Frank Brown. They are a great team! More

Great team of people Bought the 1500 sierra over the phone. People there were on top of their game. Every body was honest, we made the deal and two days later drove five h Bought the 1500 sierra over the phone. People there were on top of their game. Every body was honest, we made the deal and two days later drove five hours to pick up my new truck. Highly recommend team of people! More

A class a service center I have been a customer of Honda dealership for about a year and half. The service I have received from the service department is the best. Lightyears I have been a customer of Honda dealership for about a year and half. The service I have received from the service department is the best. Lightyears about any I have received service from . More

Service Dept. Every service work I have done at Frank Brown has always been a great experience. I know they will take good care of me and my car. Every service work I have done at Frank Brown has always been a great experience. I know they will take good care of me and my car. More

Prompt service We took our 2017 GMC Acadia in for state inspection and was promptly given the service. Staff was very friendly and courteous. We plan to return whe We took our 2017 GMC Acadia in for state inspection and was promptly given the service. Staff was very friendly and courteous. We plan to return when further service is needed. More

Friendly, quick, effective They were very friendly from the start. Found a truck and they had it pulled washed and ready to go before payment was even finalized. No charging to They were very friendly from the start. Found a truck and they had it pulled washed and ready to go before payment was even finalized. No charging to hold truck or pull from show floor. Overall great experience with superior customer service. More