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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,416 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,416 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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December 19, 2019
Oil change & tire rotation Dean and tony were great and made the experience super easy. I was worried they would not be able to work on my Toyota, but they got the appropriate f Dean and tony were great and made the experience super easy. I was worried they would not be able to work on my Toyota, but they got the appropriate filter and had me back on the rode in no time! More
by Madison Sandvig
Verified CustomerEmployees Worked With
Dean Loveless, Tony
Helpful December 19, 2019
lol change and rotation I went in for a regular oil change and tire rotation. It was a slow weekday, but service was fast and friendly. The free water and popcorn was an adde I went in for a regular oil change and tire rotation. It was a slow weekday, but service was fast and friendly. The free water and popcorn was an added bonus. More
by YukonDriver
Employees Worked With
December 19, 2019
My Experience! I needed my car in two days but it took 3. However the problem was the shipper of the parts. They took my needs seriously and worked to get me a goo I needed my car in two days but it took 3. However the problem was the shipper of the parts. They took my needs seriously and worked to get me a good price. Overall, good service!! More
by Papaw
Employees Worked With
December 19, 2019
Very fast and friendly service Soon as i got to the service building they were ready to greet me and see what services I needed done. Everything was done on a very great timely man Soon as i got to the service building they were ready to greet me and see what services I needed done. Everything was done on a very great timely manner, of course ill be back. More
by alyssa.martinez69
Employees Worked With
December 18, 2019
Great Customer Service Great Customer Service. Did a great job on my car and the waiting area was clean and quiet. They always have the parts and filters I need. Thank you F Great Customer Service. Did a great job on my car and the waiting area was clean and quiet. They always have the parts and filters I need. Thank you Frank Brown! More
by abigail301968
Employees Worked With
Terry Perkins
December 17, 2019
Got my oil changed and that is what I need ed Waiting room was comfortable but no snacks available nor was my car washed upon return. Perhaps I have been spoiled but other dealerships where I have Waiting room was comfortable but no snacks available nor was my car washed upon return. Perhaps I have been spoiled but other dealerships where I have purchased new cars had nice and free donuts, popcorn and drinks and my car was washed on return after just an oil change. More
by DDIP
Employees Worked With
Don’t know who my service advisor was
December 17, 2019
Great service Quick, and easy. They had wonderful service terry in customer service was awesome. He helped put a lot and answered my questions I had. He was a major Quick, and easy. They had wonderful service terry in customer service was awesome. He helped put a lot and answered my questions I had. He was a major help. More
by adeluna83
Employees Worked With
Terry in customer service, was awesome did a very good job and was really professional.
December 17, 2019
Service center Terry, took great care of me! Thanks! He took the time to walk me out to my car and had me ch check wipers to see if they were working properly! Terry, took great care of me! Thanks! He took the time to walk me out to my car and had me ch check wipers to see if they were working properly! More
by mossnancy
December 16, 2019
Excellent service! I never leave disappointed at the Honda service center. I've had my new Honda for a year now and have been bringing my car for its schedule services e I never leave disappointed at the Honda service center. I've had my new Honda for a year now and have been bringing my car for its schedule services ever since. They always do such a great job checking/ servicing my car. It’s like driving off the lot with a brand new, just-bought car each time. Very nice service from a very nice, dedicated staff every time! More
by jessmlss
Employees Worked With
Other Employees :
I’m so sorry if I selected the wrong employee! Everyone is great!!!
December 16, 2019
Great as always! Great service and Terry at check out was fantastic! Tony in the service department treated me with great service as always!! I highly recommend Frank Great service and Terry at check out was fantastic! Tony in the service department treated me with great service as always!! I highly recommend Frank Brown Honda!! More
by christopher-m.smith
Employees Worked With
Terry and Tony
