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Frank Kent Cadillac

Fort Worth, TX

4.9
614 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 614 reviews

June 03, 2022

Love it Efficient and nice facilities love the convenience and communication Will continue to purchase from them. More

by Kim Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 02, 2022

Randy, one of Frank Kent’s service advisor was very helpful. My wait time was less than Randy’s estimate. My 2021 XT-5 was washed and ready to go in less than an hour. More

by Flytex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
May 31, 2022

Frank Kent is the most welcoming dealership . It begins when you first drive up to the service port and doesn’t end until your needs are met with professional service that is consistently one of More

by gaila arther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Moffett, David Rotman, Mike MacSwain, Danny Pak
May 29, 2022

Very good service and knowledgeable customer interface. William was very helpful and pleasant. Would use your service center again. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
May 28, 2022

Service is always quick and excellent-Ron Evans treats each customer with care . Great spokesman for Frank Kent. More

by jjmeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
May 28, 2022

Your staff is very polite and efficient. I had the best service for my scheduled maintenance! I definitely brag on these guys!! More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron in service
May 24, 2022

Thank, working with Randy Barbee was a pleasure, and great experience, and the car was needed. More

by Resims21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
May 21, 2022

The folks at Frank Kent are customer-friendly, attentive, and thorough. I have no complaints, only appreciation. More

by susanelamm104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
May 20, 2022

They do all they can to get you in and out as quickly as possible and the work done right. They were friendly, and willing to carefully explain the work that was needed to keep my car in optimum operation. More

by janaaikman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando , Mike MacSwain
May 19, 2022

Customer Service is very good and attentive Service is always very attentive and detailed to make sure you understand More

by Vhawthornenana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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