Frankfort Toyota

Friendly and straight-up! We worked with Bill Spillman and Dan Anderson. Dan answered our questions on our first visit and Bill was patient in explaining all of the steps and We worked with Bill Spillman and Dan Anderson. Dan answered our questions on our first visit and Bill was patient in explaining all of the steps and pricing questions we had when we returned to buy. All of the staff was pleasant and helpful and they gave us a great value on our trade-in. More

Salesman met my needs. My first visit I was not fully committed to buying but through Bill Spillman's keeping in touch and knowing how to be a great salesman, we got it done My first visit I was not fully committed to buying but through Bill Spillman's keeping in touch and knowing how to be a great salesman, we got it done!! More

Great experience Josh was a pleasure to work with. We were able to make a satisfactory deal and leave with our certified pre-owned vehicle that day. Josh was a pleasure to work with. We were able to make a satisfactory deal and leave with our certified pre-owned vehicle that day. More

Honest and considerate staff I showed up before the dealership was open and The salesman Greg was very nice to help me and patient with my schedule all day. I appreciate their hon I showed up before the dealership was open and The salesman Greg was very nice to help me and patient with my schedule all day. I appreciate their honesty and patience. I had to leave several times that day because of personal errands and picking up my son along with having to work. They were very considerate of my time restraint each time I came in. I recommend the dealership along with my salesman. More

Pleasant experience, found a disappointing surprise First of all I cannot say enough nice things about the staff, Chris Stewart was very pleasant and respectful. He was not pushy and he respected mine First of all I cannot say enough nice things about the staff, Chris Stewart was very pleasant and respectful. He was not pushy and he respected mine and my husband's privacy so we could talk things over. We drove from Asheville, NC with our beagle and Chris and the other staff members were so warm and accommodating. After we made the car deal Chris even showed us pictures of his two new puppies! After bringing the car home I took it to the car wash and while vacuuming, I looked into the seat crevices of the back seats and found French fries, numerous melted suckers, gum melted to the seat belt connection, children's toys, cereal, candy still in it's wrapper, puzzle pieces and broken pens. I even have a picture highlighting only a fraction of the amount of trash I found. I spent forty minutes vacuuming, because I kept reaching in and finding more and it still needs more cleaning to remove the stickiness. My husband and I don't have children nor have any ridden in our car to date. Needless to say it was an extremely disappointing find, especially since we were told it was detailed earlier that day. We also discovered the right side power mirror doesn't work along with the turn signal on that mirror. It was a toyota certified vehicle so we were led to believe those things are checked out beforehand. All in all we did enjoy our experience as everyone was so friendly and the process was painless, but we are extremely disappointed with the cleanliness of our "gently used, toyota certified" car. More

Terrific buying experience At Frankfort Toyota, Steven Conley, Chris Napier, and Dana Arnold made buying a new car a great, hassle-free experience. They were upfront about prici At Frankfort Toyota, Steven Conley, Chris Napier, and Dana Arnold made buying a new car a great, hassle-free experience. They were upfront about pricing and provided all needed information about features and services. Steven answered questions in a timely fashion and was very accomodating in working around my schedule. He was friendly and made sure we knew all that we needed before we left the dealership. Chris made sure the whole process was quick and without problems. Dana was easy to work with and ensured that we had all necessary information for all paperwork. More

Excellent Service I was extremely happy with my experience in purchasing a new car. I went in not really certain I would be making a purchase at that time. I found a I was extremely happy with my experience in purchasing a new car. I went in not really certain I would be making a purchase at that time. I found a car I was very happy with. The added bonus was he activated my blue tooth and voice activation system for me. More

New car purchase I went to purchase a new car and the customer sales experience was exceptional!! I am satisfied with my vehicle, price and payment! Steve went above a I went to purchase a new car and the customer sales experience was exceptional!! I am satisfied with my vehicle, price and payment! Steve went above and beyond to make sure my overall experience was a good one!! Frankfort Toyota will get my business in the future!! More

Fast and efficient I just bought a 2017 Toyota from Frankfort Toyota and had a great experience. Greg Woods was helpful, kind, and wonderful to work with. I give both h I just bought a 2017 Toyota from Frankfort Toyota and had a great experience. Greg Woods was helpful, kind, and wonderful to work with. I give both he and the dealership 5/5! More

I received a no hassle deal with personal service I was looking for a nice used car with not a lot of miles on it. I went to Lexington to a dealership and when I went to the lot to talk to a salesman I was looking for a nice used car with not a lot of miles on it. I went to Lexington to a dealership and when I went to the lot to talk to a salesman and explained my situation they wouldn't even take the time to sit down with me and try to work out a deal. Josh took time with me to listen to what I was looking for and he tried his best to make me a great deal. It was a pleasant experience for me with no hassle. More