Frankfort Toyota

High pressure sales then nasty if looks like you won't buy Was attempting to buy a car, the price was very fair on the dealership's part. However we could not agree on the price of my trade which is not that b Was attempting to buy a car, the price was very fair on the dealership's part. However we could not agree on the price of my trade which is not that big of a deal, business is business it happens. David became clearly frustrated and said to the guy who had test drove mine "I just think we are done here". Which was in fact the case, neither he nor I had been rude until this point. Then the gentleman who had driven mine came back over before saying he need to leave to go to Lagrange. He then proceeded to tell me how bad my car was thinking this would insult me I suppose. He then stated I'm not sure if you realize but "it's junk" "do you realize your car is junk"? I stated I really don't care sell it for scrap, like anyone will do that with a car that gets 25 in the city and 40 plus on the highway. I should have know better than to deal with them after receiving multiple text telling me someone else was there to buy the car that I was interested in. Sell it! Why are you bothering me with multiple texts? I have all these save I wish I could post on here. David you and the guy with the brown thing on then end of your nose (I texted David to find out hi name but did not respond) times have changed and when one of you behaves the way you did others will find out. I would stay away from here. I'll be posting this to whomever will listen. Be nice to folks, we didn't have a deal but to try to get a rise out of someone is just bad business. Be careful denying how you behaved, I might just have recorded our conversation which is legal in Ky under KRS 526.010. Found out that the gentleman who advised me that my car was "junk" and should be sold as scrap was Billy Gorth. Billy also stated cars with rebuilt titles are often worth more than those that are not. This is when I should have walked out. More

New Car Purchase My first experience in purchasing a Toyota vehicle. All of the sales personnel were friendly and willing to do what they could to sell us the vehicle My first experience in purchasing a Toyota vehicle. All of the sales personnel were friendly and willing to do what they could to sell us the vehicle. All seemed to be very knowledgeable. My wife and I also found the financial manager Dana to be very helpful with the completion of the sale of the car. Overall excellent experience. More

Wonderful salesman and dealership I have to say that this was a wonderful experience when looking for good used vehicle for my nephew. Mr. David Burnside was the salesman who assisted I have to say that this was a wonderful experience when looking for good used vehicle for my nephew. Mr. David Burnside was the salesman who assisted my nephew and I. He was very knowledgeable and patient when answering the different questions that we had about the vehicles he was interested in. The other staff at Glenn Toyota was very pleasant and accommodating. I will be referring my family and friends to Mr. Burnside and Glenn Toyota in the future. More

My experience This was the best sales experience I have ever had. No hassle, no pushy sales pitches. Chris was just a real friendly associate to talk to. He show This was the best sales experience I have ever had. No hassle, no pushy sales pitches. Chris was just a real friendly associate to talk to. He showed us several models to consider and explained so much that I could understand and that helped me make a wonderful choice. I love my new Camry and catch people starring at it. We even referred a person that bought from Chris as well. Thanks Chris for making this such a great experience. More

Third Car :) We have always had a very friendly, easy going experience with Glenn Toyota of Frankfort. My family has been truly blessed to be able to work with Da We have always had a very friendly, easy going experience with Glenn Toyota of Frankfort. My family has been truly blessed to be able to work with Dana Arnold and Chris Stewart. This is our third purchase from Glenn Toyota of Frankfort and will certainly recommend you guys to all of our friends/family. Thank you!! More

Always a Great Experience at Glenn Toyota This was my fourth new Toyota that I have purchased in Frankfort and I will always come to Glenn Toyota when I purchase future cars. Chris Stewart to This was my fourth new Toyota that I have purchased in Frankfort and I will always come to Glenn Toyota when I purchase future cars. Chris Stewart took a lot of time to explain all the features to me and helped me set up my Bluetooth and more. I have been very pleased with their sales person, service department and dependability of Toyota vehicles during the 15 years that I have been taking my business to them. I will have to say that my new 2014 Toyota RAV4 is my favorite one that I have owned. The improvements on this vehicle are remarkable and I feel more safe on the road. More

Exceptional Experience From the time I first walked into the dealership until the date of purchase, I found Chris Stewart to be very friendly, knowledgeable, and accommodati From the time I first walked into the dealership until the date of purchase, I found Chris Stewart to be very friendly, knowledgeable, and accommodating. He answered all my questions with expertise and was very patient in waiting for me to make the purchase. I would definitely recommend this dealership to others, and Chris was great to work with! More

Toyota Camry Chris was a great guy to work with when I purchased my Camry. He is very easy going and not pushy. He made my car buying experience very enjoyable. Er Chris was a great guy to work with when I purchased my Camry. He is very easy going and not pushy. He made my car buying experience very enjoyable. Eric Clark, General Manager, at Glenn Toyota was great as well. He took extra time to explain the buying and trading information. I would recommend this dealership to anyone! More

Megan Satterwhite I had a Great experience, again. Will definitely keep referring my friends and family to Brian Thompson at Glenn Toyota! Great deal, great customer se I had a Great experience, again. Will definitely keep referring my friends and family to Brian Thompson at Glenn Toyota! Great deal, great customer service! More

Great car buying experience;) Greg was very patient and I'm glad he was because we change our minds several times until we picked out the car for our daughters college graduation p Greg was very patient and I'm glad he was because we change our minds several times until we picked out the car for our daughters college graduation present.. She loves her new car:) More