Frankfort Toyota - Service Center

Triumphant Service Having owned Toyotas for most of my adult life, getting service done on time and affordable has been key for any future purchases. Gary Fields was wi Having owned Toyotas for most of my adult life, getting service done on time and affordable has been key for any future purchases. Gary Fields was willing to help with any questions or service needed. He has been the only employee who has returned my calls faithfully no matter how inconsequential they seemed. I have enjoyed telling co-workers and friends about my experiences with him. Last year I was starting to look at other car lines and because of Gary, our family will continued to drive Toyotas. I appreciate his professionalism and his very welcoming manner when we walked in 'just to look'. Will be seeing Gary in the next 6 months for a new vehicle. We love the new 4 Runner! More

The only place to buy a car I went in for routine car care. I always feel welcome.While waiting, I go back to see my sales person. Skeet Tuttle. Everyone is friendly. I went in for routine car care. I always feel welcome.While waiting, I go back to see my sales person. Skeet Tuttle. Everyone is friendly. More

They make it easy This will be my 4th car that I have bought from this dealership and they always make it easy. I will keep coming back to them. This will be my 4th car that I have bought from this dealership and they always make it easy. I will keep coming back to them. More

Excellent Service Miss Kaiser was very professional, courteous, and always very delightful to work with. I have been at this location several times and she always seems Miss Kaiser was very professional, courteous, and always very delightful to work with. I have been at this location several times and she always seems to be in a good mood and helpful. I was 30 minutes early , asked if I should wait and she said I could come on in. I truly appreciated that because I live all the way in Georgetown, Ky., and you never know what the traffic is going to be like. I drive this far because I trust the service here. But I really trust Miss Kaiser. She's a keeper. More

2018 prius friendly staff. had prius to test drive. easy people to work with. Dan Hicks was very knowledgeable about Prius. Clay Guthrie was very knowledgeable friendly staff. had prius to test drive. easy people to work with. Dan Hicks was very knowledgeable about Prius. Clay Guthrie was very knowledgeable about syncing my apple iphone to the Prius. i came in to service my 2007 Prius, which i bought at this dealership, and came out with a 2018 Prius. More

Fabulous, friendly sales and service Salesperson Skeet Tuttle always deals straight and with a smile. I've bought my cars from her for over 20 years. Service tech Georgie Ricketts knows Salesperson Skeet Tuttle always deals straight and with a smile. I've bought my cars from her for over 20 years. Service tech Georgie Ricketts knows her stuff and works with my schedule. More

Outstanding Responsiveness and Service I came in at 5:45 PM. My brake lights would not go off. I intended to drop of my car for next day service. Johnny Case as the manager on duty. He I came in at 5:45 PM. My brake lights would not go off. I intended to drop of my car for next day service. Johnny Case as the manager on duty. He immediately understood the issue and my urgency to get this resolved ASAP. He had the service department look at it immediately and they determined that it was a minor problem and fixed it on the spot. Johnny's customer first attitude is outstanding and is why I will be coming to Frankfort Toyota for all my auto service needs in the future. More

Great experience! I had an appointment to get new transmitters programed for my 2017 Tacoma SR. Unfortunately my truck doesn't have the capability to support that f I had an appointment to get new transmitters programed for my 2017 Tacoma SR. Unfortunately my truck doesn't have the capability to support that feature even though it has power door locks. My service advisor Johnny said there was a possibility that it would work but couldn't guarantee it. They were straightforward and fair with me, who could ask for more. More

Quick and easy. They always get my vehicle right in for service at the appointment time. I usually wait in the lounge, it is very nice and comfortable. My 10 year old They always get my vehicle right in for service at the appointment time. I usually wait in the lounge, it is very nice and comfortable. My 10 year old likes playing the XBOX in the kids room. Love my Toyota. More

Wonderful care and friendly dealership We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming an We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming and courteous. The show room is beautiful, and the service area and waiting room is top of the line. We have recommended this service to friends and have converted one for sure and possibly a second. Great care given here. More