Franklin Chrysler Dodge Jeep Ram

Excellent service and communication from start to finish A+++. Kap did a wonderful job from the day I ordered my Jeep until I drove it off the lot. A+++. Kap did a wonderful job from the day I ordered my Jeep until I drove it off the lot. More

Recently my wife had issues with her 2019 Jeep Cherokee; The Callaway and the service team were up front that it would be hard to produce the issue. They gave us a loaner and kept ours for 2.5 weeks. They e The Callaway and the service team were up front that it would be hard to produce the issue. They gave us a loaner and kept ours for 2.5 weeks. They ended up replacing the ignition switch. They didn't blow us off and showed care for getting the issue resolved. More

I traded my 2016 Renegade for 2021My salesman Matthew I traded my 2016 Renegade for 2021 My salesman Matthew Snow was friendly and patient as he answered all my questions. He took the time to explain all I traded my 2016 Renegade for 2021 My salesman Matthew Snow was friendly and patient as he answered all my questions. He took the time to explain all the upgrades and show me how to program to my specifications in settings. More

Go visit Kap (Kenneth) Brinkley he worked very hard to get us everything we wanted and he did. Very impressed with how he explained everything and was there through the whole process and on top of the he get us everything we wanted and he did. Very impressed with how he explained everything and was there through the whole process and on top of the he answered me at 2 in the morning and still was able to get what I needed in order to close the deal. Best experience on sales by far. So happy with my purchase will use him in the future again. Thank you franklin cdjr for having this man as a part of your team. More

Service department is the best around. Always have a great experience when I come in for routine service. Thanks Seth and Callaway for your help! great experience when I come in for routine service. Thanks Seth and Callaway for your help! More

Had a great experience at Chrysler dodge and Jeep in Franklin Tennessee. Everybody that works there is professional, friendly and respectful when it comes to sales and service. I highly recommend this d Franklin Tennessee. Everybody that works there is professional, friendly and respectful when it comes to sales and service. I highly recommend this dealership to anyone looking to buy or have maintenance done on their vehicle. May The Lord Continue to bless this dealership and everybody that works there. Pastor Brian “Mr.Unbreakable” Warren More

Kap was extremely professional and helpful throughout the entire buying process! He helped me get payments towards my range and made sure to fix the scuff in the bumper! I will recommend family and friends t entire buying process! He helped me get payments towards my range and made sure to fix the scuff in the bumper! I will recommend family and friends to come here for their vehicles! More

Erin and Gregg did a very good job with oil service as it is not so easy to get to oil filter plus keeping oil off everything else when it is draing is not so easy to get to oil filter plus keeping oil off everything else when it is draing More

Lanre and Landon were awesome! They get the job done. Excellent customer service from those two. Most definitely proud of my decision because of those two. Excellent customer service from those two. Most definitely proud of my decision because of those two. More

Service writer Nicole Wilson was very pleasant, friendly personality, and extremely professional in correcting a rather large discrepancy on my bill for transfer case servicing. personality, and extremely professional in correcting a rather large discrepancy on my bill for transfer case servicing. More