Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Franklin Ford
Franklin, MA
317 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA.
We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 12, 2026
Ann is wonderful about reaching out keeping customers
informed. She's friendly, compassionate and knowlegeable
More
by DONNAPULEO7
Verified Customer
Verified Customer
Employees Worked With
July 06, 2026
Bill was just seriously amazing thoughtful followed up
several times took the time to listen
More
by FBROOKS81
Verified Customer
Verified Customer
June 29, 2026
Service is always thoughtful and recalls and other things
that might not be thought about as a customer are taken care making for fewer more effective trips. Very competitive pricing on tires as well.
More
by CHRISROMAN
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (163 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Rental Car Service Onsite
- Television
- Vending Machines
