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Franklin Sussex Auto Mall

Sussex, NJ

3.1
522 Reviews

315 State Route 23

Sussex, NJ

07461

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522 Reviews of Franklin Sussex Auto Mall

May 10, 2017

HAPPY,HAPPY,HAPPY........ That's what it was like How everybody was cheerful and asking if there was anything that they could do to make you comfortable..Chris my sales person was GREAT....... the TW More

by michele stepick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the names .But I'll always remember the spit of everyone that was there...
May 09, 2017

Best service around. Great people thar fix it right From the advisor to the tech this place is the best around. Waiting room is well appointed and comfortable and the new showroom is great. More

by Mopar35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Resseler
April 28, 2017

buying the leased vehicle been going to dealership for over 22 years always have treated me fairly Jim the manager in service takes good care of me and the vehicles we own More

by Ron Kajor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert the finance person, Lisa Drake
April 26, 2017

Denied at other dealerships, but made out here! I was told I could not obtain a lease for a number of reasons, but Derek made it happen and with a payment I could totally afford! More

by Taylor6565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Harlin
April 22, 2017

Brian yee is a great salesman! Very professional! Great experience!brian yee deserves a promotion, excellent and professional. I bought 3 cars from him, great facility, location great and I would reco More

by Matty47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian yee, John Rodriguez
April 10, 2017

Professional, and courteous. I was treated with respect and they explained everything that was done to my vehicle. Waiting room was clean and customers were offered coffee and. More

by N Cokinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 08, 2017

quick and easy We walked in and two hours later drove out with the vehicle. One hour of that time was because we had options added while we waited. More

by RV Traveler
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
April 06, 2017

Well taken care of Our salesman was great to work with and he was knowledgeable. He was patient. He even helped my husband out with possibly a future purchase. More

by Jeepmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle DiLorenzo
March 31, 2017

FAST, INFORMATIVE,FRIENDLY MY EXPERIENCE WAS VERY POSITIVE! EXCELLENT COMMUNICATION! FAST SERVICE! TECH WAS EXTREMELY KNOWLEDGEABLE AND POLITE AND WILLING TO ANSWER MY AUTOMOTIV More

by antney123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tester , Pam Resseler
March 28, 2017

Oil Change Pam was very helpful and friendly during my service appointment. The waiting room was comfortable with television and magazines available, I was prepa More

by timsid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Resseler
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