Franklin Sussex Auto Mall

Great sales people!! Brian was awesome at Franklin Sussex. Had 2 trucks ready for me. Paper work was smooth. In and out 2 hours. Everyone in the place was friendly. I had Brian was awesome at Franklin Sussex. Had 2 trucks ready for me. Paper work was smooth. In and out 2 hours. Everyone in the place was friendly. I had a Ford. Loved it but Performance Ford is the worst in customer service. Thanks Franklin Sussex!! More

Excellent There's no time to change your mind. Has been a long time since we bought a new vehicle where delivery is the same day. There's no time to change your mind. Has been a long time since we bought a new vehicle where delivery is the same day. More

Sales person, Chris was excellent! Knowledgeable & thorough. Because Franklin Sussex Auto Mall gave me what I was looking for & the price was good and fit my needs. They gave me what my previous auto dealer coul Because Franklin Sussex Auto Mall gave me what I was looking for & the price was good and fit my needs. They gave me what my previous auto dealer couldn't and I have dealt with them over 9 years. More

ALL 10’S & STARS Recently, i’ve been shopping for jeeps. I tried a couple places and was discouraged with other places i visited. I was starting to feel that i wasn’ Recently, i’ve been shopping for jeeps. I tried a couple places and was discouraged with other places i visited. I was starting to feel that i wasn’t going to buy a jeep at all after the wretched service i received at other jeep dealers. Franklin Sussex Auto Mall really knows how to make you comfortable and they define superior customer service. They made my experience seamless and positive!! Great selection! Great atmosphere! BEAUTIFUL showroom!! Everybody was so friendly, i felt right at home. Way to go Franklin Sussex Auto Mall!!! won’t shop anywhere else again. thank you. also, their deal was significantly better deal then their competitors too. 5 STARS More

Fantastic My experience purchasing a vehicle from Franklin Sussex auto mall was great! The service from everyone I interacted with was fantastic and as timely a My experience purchasing a vehicle from Franklin Sussex auto mall was great! The service from everyone I interacted with was fantastic and as timely as possible. More

CLass dealer. They saved me money. Doug was knowledgable, honest -- spent an hour familiarizing me with new vehicle. Owner and service manager called to follow up They saved me money. Doug was knowledgable, honest -- spent an hour familiarizing me with new vehicle. Owner and service manager called to follow up. Thanks! More

This was the best experience! It was such a pleasant experience form the moment we arrived. Steven and John were amazing and helpful. I will be back and recommend family and friend It was such a pleasant experience form the moment we arrived. Steven and John were amazing and helpful. I will be back and recommend family and friends. More

key coding They owned me a key and they coded it in a timely matter. They also did any updates that were needed to vehicle. Thank You They owned me a key and they coded it in a timely matter. They also did any updates that were needed to vehicle. Thank You More

Don't honor warranty Bought a jeep Cherokee Laredo with a lifetime warrany covering transmission. When the transmission crapped out 5 yes later, they gave me the run aro Bought a jeep Cherokee Laredo with a lifetime warrany covering transmission. When the transmission crapped out 5 yes later, they gave me the run around and never paid!!! Don't trust them!!! More

honest professions at their best I have dealt with different dealer ships over the last 40 years and have found that Franklin Sussex auto mall has been the best dealer ship I have de I have dealt with different dealer ships over the last 40 years and have found that Franklin Sussex auto mall has been the best dealer ship I have dealt with and the best person to deal with there is Doug Agne who I have found to be the most honest, polite and helpful sales person that I have dealt with in 40 yrs More