Franklin Sussex Auto Mall

Thank you Ryan!!! Ryan is the man! He’s very good at his job. It was very refreshing to go to a car dealership and not feel like someone was just trying to sell me a ca Ryan is the man! He’s very good at his job. It was very refreshing to go to a car dealership and not feel like someone was just trying to sell me a car. He made a valiant effort to listen to my wants and needs by talking to me about the features and benefits of each vehicle. I would definitely buy another car from Franklin Sussex if he were my salesman (and if I had more money) More

Outstanding Buying Experience! A smiling and very patient Internet Manager, Deena Demsak, was genuinely caring in her response to our questions and in helping direct my wife and I t A smiling and very patient Internet Manager, Deena Demsak, was genuinely caring in her response to our questions and in helping direct my wife and I to the correct meeting place for our appointment made on line. We are grateful for her introduction of Sales & Leasing Specialist, Jim Fischer, who greatly impressed us with the professional and honest service he provided. Jim listened carefully to our vehicle preferences and presented all of the details necessary to help us make a perfect purchase decision. He offered full disclosure of discounts we were eligible for, fairly divulging each of them. At all times we felt Jim was concerned with our happiness above just making a sale. We will enthusiastically recommend Jim to our family and friends. Finally, our purchase was completed with Business Manager John Rodriguez. John's proficiency, expertise, and friendly manner made the financial aspect of our transaction a pleasant cinch. Franklin Sussex Auto Mall can be most proud of the outstanding service provided by this team of fine professionals. We look forward to our next purchase with them! More

Amazing experience! Got my dream car! Ryan was awesome! So helpful and helped me get my dream car for a price that I can afford. I highly recommend asking for him when you go. They literal Ryan was awesome! So helpful and helped me get my dream car for a price that I can afford. I highly recommend asking for him when you go. They literally drove my car from one of their locations ONE HOUR AWAY from the sussex dealership. Such a positive experience here. Thank you Ryan!! More

Had a great day at the car dealership. I was definitely nervous but Jason was with me through the whole process. The whole team was very helpful. I will definitely be a return customer. I was definitely nervous but Jason was with me through the whole process. The whole team was very helpful. I will definitely be a return customer. More

A Truly Professional and Satisfying Experience Jason O'Hara helped us select the right truck for our needs. From the start of the process, he was extremely patient and knowledgeable about the prod Jason O'Hara helped us select the right truck for our needs. From the start of the process, he was extremely patient and knowledgeable about the product line. His professionalism was exemplary. I would absolutely recommend Jason O'Hara to anyone who has a desire to purchase a vehicle from Franklin Sussex Auto Mall. More

"GREAT EXPERIENCE AND A GREAT DEAL" IF YOU LIKE A NO NONSENSE TYPE OF CAR BUYING EXPERIENCE, THAN RYAN UNICK IS YOUR "GUY." I WAS IN THE MARKET LOOKING FOR A NEW 2019 LARAMIE AND SPOKE W IF YOU LIKE A NO NONSENSE TYPE OF CAR BUYING EXPERIENCE, THAN RYAN UNICK IS YOUR "GUY." I WAS IN THE MARKET LOOKING FOR A NEW 2019 LARAMIE AND SPOKE WITH RYAN SEVERAL MONTHS PRIOR TO PURCHASING. WE WERE UNABLE TO MAKE A DEAL INITIALLY, BUT WAS CONTACTED BY RYAN WHEN THE TIME WAS RIGHT (EVEN THREW IN ALL SEASON FLOOR MATS TO CLOSE THE DEAL). HE GOT ME A GREAT DEAL (WHICH I SHOPPED AROUND) AND WAS ABLE TO BEAT EVERYONE'S PRICE ON THE FIRST OFFER. RYAN WAS FAIR, HONEST AND EXTREMELY HELPFUL WITH ME THROUGH THE ENTIRE PROCESS. RYAN EVEN TOOK TIME TO CHECK IN WITH ME WHILE HE WAS ON VACATION TO MAKE SURE THE PROCESS WAS GOING SMOOTHLY. I WILL DEFINITELY LOOK FOR RYAN AGAIN WHEN IT'S TIME TO MAKE MY NEXT PURCHASE. More

Great Experience & Quick Turnaround These guys made me feel so comfortable with the numbers and the experience that I drove 2 hours in the rain to pick up our new vehicle. The finance of These guys made me feel so comfortable with the numbers and the experience that I drove 2 hours in the rain to pick up our new vehicle. The finance office was very reasonable and made sure I was knowledgeable on all extra care that was offered. Ryan was a great salesperson to deal with and Joe Chismar is an excellent compassionate manager. Would highly recommend this dealership to anyone who wants to have a hassle free car buying experience!!! More

Fantastic experience!! Jason was not only extremely helpful but totally honest, completely respectful of my time and did everything he could to make sure we were 100% happy! Jason was not only extremely helpful but totally honest, completely respectful of my time and did everything he could to make sure we were 100% happy! We will definitely buy many cars from him in the future! Thank you! More

Best deal by far! Jason was extremely helpful and friendly. He went out of his way to find us everything we were looking for and get us the right deal on our Jeep Wrang Jason was extremely helpful and friendly. He went out of his way to find us everything we were looking for and get us the right deal on our Jeep Wrangler. More

The Extra Mile Jason went the extra mile, in fact several miles. First he put me in the Jeep Sahara I was looking for, then after driving to other dealerships found Jason went the extra mile, in fact several miles. First he put me in the Jeep Sahara I was looking for, then after driving to other dealerships found the exact RAM 2500 my wife was looking for. Even worked with me on his day off. Great customer service. 👍 More