Fred Anderson Acura

Outstanding Service Service Advisor Cory gave me outstanding service. The repair was quick and done right. I was very pleased with the loaner car I was allowed to use. Service Advisor Cory gave me outstanding service. The repair was quick and done right. I was very pleased with the loaner car I was allowed to use. More

Great Experience Shannon Ninan, Bill Donavin and the whole team at Bradshaw Acura made my purchase very easy and painless. They go over all the small details to make Shannon Ninan, Bill Donavin and the whole team at Bradshaw Acura made my purchase very easy and painless. They go over all the small details to make sure nothing is left to chance. Great group from which to buy a car More

ENJOYABLE Your whole team has made the process of buying a car straight forward and enjoyable. All dealers tell you they will but you delivered . The operations Your whole team has made the process of buying a car straight forward and enjoyable. All dealers tell you they will but you delivered . The operations of the car were explained till we understood,sometime not easy with non tech savvy people. Your whole team contributed to a wonderful experience More

Purchasing a new car Steve couldn't have been more helpful when looking for a new car. His knowledge on the subject made the entire experience. Thank you and we look forwa Steve couldn't have been more helpful when looking for a new car. His knowledge on the subject made the entire experience. Thank you and we look forward to learning more about the MDX in months to come . More

Best Experience Wanted to test drive a few vehicles before selecting small SUV. Left 3 dealerships with ambivalent attitudes about the vehicles, as well as sales team Wanted to test drive a few vehicles before selecting small SUV. Left 3 dealerships with ambivalent attitudes about the vehicles, as well as sales teams. Test drove 2019 RDX and immediately loved both the vehicle and our sales consultant, Ken Hucker. Ken knew every detail about the SUV and its amenities and spent nearly an hour going over features with us after the paperwork was completed. He even linked phones for us, helped set up key fobs, and offered future assistance any time we needed something explained. The RDX is amazing, but the customer service sealed the deal. My husband and I agree that this was the most pleasant car-buying experience we have ever had, and this is our 13th car between us. More

First time customer We are new to Greenville and my wife’s car had a steering problem that was quickly diagnosed. I was impressed with the service, as the problem was fi We are new to Greenville and my wife’s car had a steering problem that was quickly diagnosed. I was impressed with the service, as the problem was fixed the same day and the assistance, professionalism and knowledge of the entire staff. More

Excellent buying experience Let me begin by saying that our salesman, Ervin Williamson, was the best. He knew his product, was informative, and went out of his way to find us the Let me begin by saying that our salesman, Ervin Williamson, was the best. He knew his product, was informative, and went out of his way to find us the exact MDX model we wanted (interior and exterior color and options). Although we had done our homework in researching the MDX and competitive vehicles, Ervin was able to answer all of our questions and pointed out additional features we were unaware of. We also appreciated Ervin not being a high pressure salesman and we felt we negotiated a fair price for the MDX and our trade in. Our only issue with the purchase process had to do with the financing closeout and the reason for four rather than five stars. We had absolutely no problem with financing approval as we have an excellent credit. We feel that the finance manager we dealt with, misrepresented a car care option that we understood covered items not in the contract and that the contract could be cancelled after the sale. After returning home and reading the contract more thoroughly we discovered that the contract did not cover some of the things we were led to believe it covered and that the contract could not be canceled. When I immediately brought this to the finance manager's attention he informed me that there was nothing he could do. I then wrote a letter to the owner explaining the situation and was told that a refund of the charge would be applied to my account. I followed up with finance manager and was informed that everything would be taken care of. After several weeks of not seeing a credit to our account I followed up with the new finance manager, Michael Burgess, who immediately looked into the matter, and our account was credited with the correct amount. I only mention this as I feel my problem was with an individual employee and not with the dealership. We are completely satisfied with the vehicle, our salesman, and the new finance manager. Since we have not experienced any problems with the vehicle or required any maintenance I cannot comment on the service department other than we met the service manager who seemed to be very nice and have received several e-mails with service discount coupons. More

Good Buying Experience At Bradshaw Acura Overall, the buying experience for our 2019 Acura RDX was very good. I think we got a fair price and the dealer's inventory of cars got us what we wer Overall, the buying experience for our 2019 Acura RDX was very good. I think we got a fair price and the dealer's inventory of cars got us what we were looking for in a short period of time. All the people we interfaced with at Bradshaw were helpful and professional. More

Great experience I really enjoyed working with Aubrey on our last purchase of an Acura MDX. The car was immaculate and Aubrey did a great job addressing my questions I really enjoyed working with Aubrey on our last purchase of an Acura MDX. The car was immaculate and Aubrey did a great job addressing my questions on the car. He worked with the service team to provide detailed maintenance records that I asked for. In addition, I appreciate that the staff was not pushing. Finally, the team had the final paperwork ready to go when we went to pick up the car and we finished in 15 minutes. More

Great service! Christine was very helpful and got me into my dream car! She emailed me back quickly when I showed interest in the vehicle and helped me make it happe Christine was very helpful and got me into my dream car! She emailed me back quickly when I showed interest in the vehicle and helped me make it happen! Thank you so much! More