Fred Anderson Chevrolet Buick GMC Cadillac

I purchased my 2018 Buick Enclave new from this dealership and have always taken it back to them for service, even when the warranty had expired. I love my car and it has serviced me well. So I w dealership and have always taken it back to them for service, even when the warranty had expired. I love my car and it has serviced me well. So I want to take good care of it. Through the years I have had many service advisors assist me for the routine and scheduled maintenance that’s needed. I have requested someone only to find out they had either left, they were on vacation, etc. so up until now I have only developed a trusting relationship with the dealership itself. My recent visit brought me in for a Tire Monitoring System problem. I had called ahead for an appointment and through a couple of conversations I was prepared to possibly leave my car for a couple of days. Howard Bush was my service advisor that day. He is a long time employee at this dealership and that speaks for itself! After he made sure the part that was needed was in stock, he made me feel comfortable and confidant it wouldn’t take as long as expected to replace the sensor. Within an hour my car was ready! But, I had another concern. I have relatively low mileage and would like to keep my car as long as possible. I asked Howard about extended warranties which had been a concern for me since I was getting so many reminders in the mail from different companies. So he actually escorted me to the finance director, Patrick Clayton, just to “gather some information”. I spent much time with him discussing my options and never once felt pressured. Long story short, I left the dealership that day thankful for Howard and Patrick and with a peace of mind about the future care of the car that I love. And I will always request Howard as my service advisor from now on!! More

very nice they do great work in a timely manner and very clean location will be back soon clean location will be back soon More

Just wanted to say thank you for your good service and in how what bush always do me well and take care.My needs he is a very great guy thank you all for the service how what bush always do me well and take care.My needs he is a very great guy thank you all for the service More

I feel like I was taken on this truck that I bought at Fred Anderson Chevrolet. I haven't had it a month and having problems with it. The #3 coil pack went out the 3rd week I had it. They fixed it and new Fred Anderson Chevrolet. I haven't had it a month and having problems with it. The #3 coil pack went out the 3rd week I had it. They fixed it and new plugs and wires , that I had to pay after we split the cost. I told them about the transmission having a hard shift coming from rear end. Just not happy with truck and I haven't even made the first payment. Very unprofessional! More

Everyone is couterious and eager to meet and exceed your needs. Service receiving area and customer lounge area are clean and comfortable very welcoming atmosphere. needs. Service receiving area and customer lounge area are clean and comfortable very welcoming atmosphere. More

Jerel was very respectful and helpful finding me a car. He was transparent about the vehicle’s performance and maintenance history I would buy another car here if I had to. He was transparent about the vehicle’s performance and maintenance history I would buy another car here if I had to. More

My salesperson John was the ultimate professional and very knowledgeable about the business and the process of car buying. Straight shooter no fluff and an overall honest guy! very knowledgeable about the business and the process of car buying. Straight shooter no fluff and an overall honest guy! More

Service was great. Guys in shop was very respectful and polite. Great dealership!! Clean and waiting area was comfortable. Guys in shop was very respectful and polite. Great dealership!! Clean and waiting area was comfortable. More

Service department went above and beyond, especially Howard Bush. Quick turnaround and excellent customer service. Howard Bush. Quick turnaround and excellent customer service. More

Not Happy! ! I need to get my air conditioner fixed!! I’ve been trying to get this fixed for 8 weeks! ! I need to get my air conditioner fixed!! I’ve been trying to get this fixed for 8 weeks! More