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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,832 Reviews

2,832 Reviews of Fred Anderson Cadillac - Service Center

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August 20, 2021

I appreciate the service that was done on my truck at no cost to me. But operating my own business I think I should comment on things that could help better the dealership. If the technician already knows t More

by Bpittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate your hearing your thoughts! Thank you for taking the time to let us know how you feel!

August 19, 2021

The service department performed in a timely manner. Was kept abreast of work being done by my service department agent - Tim Layton. My vehicle was neatly cleaned inside and out when picked up. More

by Mhop156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Layton
Aug 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us, Tim! We are happy to hear that you had a great experience with us and look forward to seeing you in the future!

August 19, 2021

Great service ,price and always accomplished the time , definitely recommend to my family an friends always keep coming back to do all my trucks thanks. More

by hugo galiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your kind words and feedback, Hugo! That is what we strive for at Bradshaw Automotive Group. We look forward to seeing you in the future! Thanks again!

August 19, 2021

Becky Nicholson has been such a pleasure to work with! My 2019 Mustang was wrecked about six weeks ago and Becky has kept in contact with me at least twice a week as we were waiting for parts to finish my ca More

by vetlad1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Nicholson
Aug 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your kind words and feedback, Robert! We appreciate you sharing this with us! We are happy to hear that Becky helped in giving you a great experience as she is a great asset to our team! We look forward to seeing you in the future! Thanks again!

August 19, 2021

The best thing about the dealership is Becky. She was fantastic and on top of it from start to finish. She was always friendly and when out of her way to make sure we were satisfied with the repairs. More

by Llconklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
Aug 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback and kind words! Becky will be happy to hear your compliments! We look forward to seeing you in the future! Have a great day.

August 18, 2021

I bought my vehicle there and everyone I came in contact with treated me as if I was the only customer .Explaining what I needed and the cost involved. Execellent service. More

by JHALL1923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See paperwork there
Aug 20, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us! That is what we strive for at Bradshaw Automotive Group. We look forward to seeing you in the future!

August 17, 2021

Has been my favorite place because you can get an appointment quick. However my last oil change was $80..... Way too much..... I'm going back to changing my own oil... More

by jefftesting123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry you were disappointed. We use the premium synthetic oil and a GM filter when your vehicle is serviced. GM requires the synthetic and the price of the materials are reduced by the dealership to be competitive but use the best GM certified oil and GM filter. We also rotate the tires and provide you with a report of the condition of your vehicle to. Please contact our service manager, Ken Harris at 864-303-7268, to discuss this. It is very important we get customers' feedback to help us serve you better.

August 17, 2021

Friendly easy to talk with and they listen to you. Every one that I talked with was responsive to my needs and very helpful good team More

by RJM2156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim layton, Don Abney, Ken Harris
Aug 18, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us! That is what we strive for at Bradshaw Automotive Group! We look forward to working with you again!

August 16, 2021

Howard Bush was able to diagnose and fix my car on a Saturday in less than an hour or so... extremely satisfied with the service! More

by BBENFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback with us! That is what we strive for at Bradshaw Automotive Group! We look forward to seeing you in the future! Thanks again!

August 16, 2021

Great attitudes and accommodating. Communication was poor. I did not receive a single phone call on the progress of the work and was told 2 times it would be done ‘today’ and it wasn’t with no call. Had More

by DBS554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember name. Very nice guy in collision with glasses and a goate.
Aug 17, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the review. We appreciate your comments on how we can improve your experience. Please let us know if there is anything else we can do.

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