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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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January 21, 2021

Terry Kitchens was great. But my car is not fix! Bought $300 floor mats don’t fit getting flack about returning not happy sorry a More

by CCAMPBELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so sorry you are having problems after your visit. Please contact our service manager, Ken Harris at 8654-303-7268. We will work with you to get these concerns resolved as quickly as possible. Thank you so much for letting us know.

Jan 24, 2021 -

CCAMPBELL11 responded

If my car is fixed why when I went to church today went out and manually started 10 minutes prior and it would not defrost the small amount? Had to drive 7 minutes from my house for it even to start warming up

Jan 25, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are sorry you are experiencing a problem. Please contact mw, Ken Harris at 864-303-7268 and I can offer several options to get these resolved.

January 20, 2021

We Had a bad experience on our last visit this visit was much better thanks to Isaiah. He Really cared. Shawn was our tech, we bought new tires we got the works!! my husband told him if I buy all of this wi More

by TONYAWTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah M., Ken Harris, Joe Johnson
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! We appreciate your feedback and look forward to working with you again in the future so we can provide more experiences like your visit with Isaiah!

January 19, 2021

I am 71 years old and have been buying new cars every three to five years since I was 21. This is the best dealership I have ever dealt with! Zack Moran is very knowledgeable, friendly, and efficient, More

by GZORDAN
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Leopard
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recommendation and 5-star review. It's experiences like yours that really keep us motivated!

January 19, 2021

Working with Terry over the last several service appointments has been great. He is prompt with following up to schedule the appointment and gets the vehicle back in your hands, usually ahead of ex More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the review, Tim! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

January 17, 2021

The staff was very professional and took care of my car efficiently. I was able to get my car in for service the next day and they finished a job that I thought would take much longer then the amount of t More

by Robert K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group, Inc. and we hope to see you again soon!

January 16, 2021

Tried to over charge me,wanted me to get work I didn't need, Suburban need to recall dash board crack to early ,5 years in. More

by Free
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so sorry for your disappointment. GM declined the repair for your dash when we submitted the request. We also offered a parts and labor discount to help with the replacement cost. Please contact me, Ken Harris, Service manager, at 864-303-7268 to discuss how we can help. You can also follow up with your case with GM Customer Assistance at 800-222-1020. We verified GM has an active case and we will certainly help in any way possible. We look forward to hear from you.

January 14, 2021

We used Bradshaw Collision and were pleasantly surprised with the entire process of getting our car repaired after a hit and run. Thank you Becky and Larry. We would highly recommend Bradshaw Collision. Ou More

by lscopley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky from collision and Larry Frank.
Jan 27, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for choosing Bradshaw Automotive Group, Inc. as your first choice for all your automotive needs! Please let us know if there is more that we can do for you.

January 14, 2021

Yes. I have some dealings with Bradshaw. My Truck, Yes. I have some dealings with Bradshaw. My Truck, new truck, would not start. They sent it to Bradshaw. They took care of it. Had some other More

by demery8853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey, Shawn Crowell, Alissa Walker, Michael Wheeler
Jan 27, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for the 5-star review!

January 14, 2021

They were great as always. Got to the bottom of my trucks problem and fixed it in a timely manner. I tell all my friends to have their work done here. More

by woodywilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
Jan 26, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Please reach out to us if there is more that we can do for you in the future.

January 13, 2021

Horrible communication with service advisor, Mr. Price, I believe. I received no call that my vehicle was ready I had to cal at 5:30 and was told that Mr. Price was not in. But that my truck was ready but no More

by bcouch18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Kitchens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

So sorry you have not experienced our best. We will update you on the air bag right away. Please contact Ken Harris, our service manager at 864-303-7268 because we have a special credit for your next visit. $100.00 service credit because we didn't show you our best service.

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