Fred Anderson Cadillac - Service Center

First oil change/service since purchasing my LaCrosse. This was my first oil change/service since I purchased my LaCrosse. I was greeted right away upon arrival. I was not made to wait. Zack explained This was my first oil change/service since I purchased my LaCrosse. I was greeted right away upon arrival. I was not made to wait. Zack explained everything that they would be doing and approximately how long it would take. He exhibited a lot of professionalism and knowlege which made me comfortable. I had the opportunity to see John Karevelas. I cannot say enough good things about him. He is always there for me and I truly appreciated the interest he takes even in my simplest questions. I trust him and I am very comfortable with him. Another thing I noticed right away upon entering the service area, was how clean and neat it is. Well, I guess you know that I am very pleased with Bradshaw Buick Cadillac Dealership. Being an older single lady it can be daunting purchasing a car. I firmly believe that if we put our lives and the things that we must deal with in God's Hands that He will lead us where He KNOWS it will be best for us. My car was 20 years old and I knew I was facing buying a new car. For 2 1/2 years I prayed about this. In fact, I prayed for a red Buick LaCrosse after driving one at Enterprise Rent A Car. He answered my pray with the very car I wanted. He even put someone in my path that knew Bradshaw Buick and directed me there. I did not have one uncomfortable moment during the service visit and I look forward to returning for any service I may need in the future. More

First service on 2019 Encore (daughter's car) Her car was due for its first service and I hadn't made an appointment- drove up Saturday afternoon expecting to either wait or have to reschedule. Th Her car was due for its first service and I hadn't made an appointment- drove up Saturday afternoon expecting to either wait or have to reschedule. They were able to do it and everyone was super nice and friendly (always my experience here). More

SERVICE @ BRADSHAW I have used Bradshaw for years for all my service (2011 Suburban and 2019 GMC 2500HD). Always in time checking in and pick up. All the service advisor I have used Bradshaw for years for all my service (2011 Suburban and 2019 GMC 2500HD). Always in time checking in and pick up. All the service advisors have been very good!! More

Customer service was EXCELLENT AGAIN!! Fast friendly service in a top notch modern facility!! Kudos to Bradshaw and all its employees !! #Team Chevy #1 in my book!! service in a top notch modern facility!! Kudos to Bradshaw and all its employees !! #Team Chevy #1 in my book!! More

It's very easy to make appts on line. Able to find day and time that worked for me. Friendly and knowledgeable staff. Comfortable waiting area. and time that worked for me. Friendly and knowledgeable staff. Comfortable waiting area. More

Alissa is so great to work with and handle my car needs. Very attentive to my service needs. Went out of her way for me. Very attentive to my service needs. Went out of her way for me. More

Oil Change Set up an appointment for an oil change. I was quickly greeted and my vehicle was taken back for service. After a reasonable wait my vehicle was done Set up an appointment for an oil change. I was quickly greeted and my vehicle was taken back for service. After a reasonable wait my vehicle was done and I was on my way. More

Professional, courteous and efficient Alyssa made the Professional, courteous and efficient Alyssa made the service process as easy as possible. She provided an estimate and follow up. As always we left Professional, courteous and efficient Alyssa made the service process as easy as possible. She provided an estimate and follow up. As always we left satisfied with the service we received. More

oil change Making appointment was easy, service and length of time was excellent. Would recommend this dealership for service. . Service rep very professional a Making appointment was easy, service and length of time was excellent. Would recommend this dealership for service. . Service rep very professional and friendly.Will return for further service. More

Warranty Problem Zack did a great job getting me in and out so I did not have to wait but a few minutes. It was greatly appreciated since my day was stacked up. Zack did a great job getting me in and out so I did not have to wait but a few minutes. It was greatly appreciated since my day was stacked up. More