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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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September 25, 2022

Bradshaw’s service department is consistently excellent! I have been taking by my vehicles to them for the last 6 years and I am always satisfied by the quality of their service department. Will keep patro More

by ecampos27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 23, 2022

Very nice, clean, comfortable, friendly, with a very comfortable waiting room. Seems like one big family. More

by Restarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
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September 22, 2022

I brought my 2018 suburban premier in for routine maintenance. Spent $2000 on brakes and fluids and filters. After I drove it away from the dealership a mile all my lights went on and a fuel injector More

by treymacdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON SIR. I APOLOGIZE YOU HAD CONCERNS WITH THE SUBURBAN AFTER THE RECENT VISIT. WHEN YOU BROUGHT THE SUV BACK WE HAD OUR SHOP FOREMAN GO OVER THE SUV TO MAKE SURE NOTHING WAS CAUSED BY OUR PREVIOUS SERVICE THAT WAS DONE. ONCE WE DETERMINED WHAT THE ISSUE WAS THE FIRST THING WE DID WAS WENT TO GM FOR ASSISTANCE ON THE REPAIR NEEDED DUE TO THE FACT YOU HAVE KEPT IT SO WELL MAINTAINED. IT WAS MY UNDERSTANDING THAT GM DID HELP WITH THE COST SOME AND THAT SINCE WE WERE IN THE AREA YOU WOULD GO AHEAD AND REPLACE THE REST OF THE INJECTORS AT A COST TO YOU. I BELIEVE THE TOTAL CAME OUT TO LESS THAN YOU WERE QUOTED AND HAD AGREED TO. IF THIS IS NOT THE CASE PLEASE FEEL FREE TO REACH OUT TO ME WITH ANY CONCERNS OR QUESTIONS. WE WOULD LOVE TO HELP IN THE FUTURE WITH ANY SERVICE NEEDS THAT YOU MAY HAVE SO AGAIN IF YOU WOULD LIKE TO DISCUSS THIS MATTER MORE MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

September 22, 2022

Always helpful and willing to be respectful of my time. Thank you for that! Much appreciated More

by kristy.conkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2022

Very professional and great communication. Very happy with the service of my vehicle. Would highly recommend. More

by Jnkabc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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September 21, 2022

Jennifer was awesome, kind, professional and helpful. I really enjoyed fixing my car there. Service was excellent More

by Hyee727529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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September 21, 2022

Becky worked with me. She is a treasure. She went up and over to help me with car rental as well as dealing with the insurance company. More

by Claudine Leapord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky in collision
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September 20, 2022

Great job, nice people, clean place. Fair prices, thanks to Otis for getting the job done. More

by JAIRO.E.MARTINEZ69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Fowler
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September 20, 2022

The dealership used to be really friendly. You car used to be brought over to you pulled over and now you have to go out and look for it. It was a more personalized experience. When Briana ans More

by agranada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON MAAM. THANK YOU FOR SPEAKING WITH ME. WE CERTAINLY STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES THROUGH OUR DOORS AND I AM SORRY YOU DID NOT GET THAT LEVEL OF SERVICE. I AM CONFIDENT MOVING FORWARD YOU WILL SEE THE LEVEL OF SERVICE YOU ARE USED TO WHEN USING BRADSHAW. WE LOOK FORWARD TO HELPING IN THE FUTURE AND PLEASE DO NOT HESITATE TO CALL ME IF YOU NEED ANYTHING. HAVE A GREAT WEEK AND BE SAFE. ZACK MORAN

September 19, 2022

This team is absolutely awesome! They keep you informed, treat you with respect and provide world class service with a smile!!!! More

by Marlon Oglesby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
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