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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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August 19, 2022

I had 4 different services performed on my Tahoe this day. My service advisor Keith was awesome at taking care of me and my vehicle. The shuttle drivers were friendly, drove safely and got me to work on More

by HANNEMANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers were great.
August 19, 2022

Life time guarantee on the work done as long as you own your vehicle. I gave it 3 stars because I was lead to believe I would be called if the parts weren't in to reschedule. I dropped my truck off for a 3 More

by Dgaunt60
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blain
Aug 19, 2022 -

Dgaunt60 responded

Then I changed it to 4 stars because I know times are tough for everyone

August 18, 2022

I was there on both 8/9 & 16. On the first visit, I was there by 9:30 and got no call or update that day. Ultimately, I got the car back on the 3rd day. On 8/16, I was there for More

by TCC331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Duncan
Aug 18, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR TAKING THE TIME TO SPEAK TO ME TODAY MR. COLEMAN. I CERTAINLY WILL TAKE THE INFORMATION YOU GAVE ME AND APPLY IT MOVING FORWARD. OUR GOAL IS FIVE STARS WITH EVERY CUSTOMER AND UNTIL OUR TEAM ACHIEVES THAT WE WILL CONTINUE TO LEARN AND APPLY NEW THINGS. PLEASE LET ME KNOW IF YOU NEED ANYTHING MOVING FORWARD. ZACK MORAN

Aug 18, 2022 -

TCC331 responded

Thanks for listening.

August 18, 2022

Very professional business at all customer contact points! Met the appointment timing! Service agent was excellent! Will be there again when my travels get me back … More

by Burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees I met with were great!
August 18, 2022

Everyone was helpful. I use there service department. Highly recommend them if your looking to buy a car also More

by Joanjoan315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

I enjoyed working with the repair shop at Bradshaw. Every one was very friendly and very helpful More

by Joanpotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Bailey
August 17, 2022

Answered the phone and was able to get an appointment in a few days. Another dealership never answered the phone. More

by COURTM26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Took too long to complete my car and I had to call to find out the status instead of receiving a call from the dealership to update me. They ordered the parts without even giving me the estimate and lett More

by Michellemorales28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their name
Aug 16, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. I AM SORRY TO HEAR OF THE CONCERNS YOU HAD AT THE RECENT VISIT TO OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH ALL OF OUR CUSTOMERS, SO I AM CERTAINLY GOING TO LOOK INTO THIS AND BE REACHING OUT TO YOU AND HOPEFULLY RESOLVE THE ISSUES. NICK FRANK

August 16, 2022

Did the work in a timely manner. Explained what needed to be done. Very courteous Good experience More

by THOMASMAGAHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2022

I send all my Chevrolet vehicles to Ashley Duncan who I’ve known for years More

by eubanksm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Duncan
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