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Fred Anderson Cadillac - Service Center
Greer, SC
2,829 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,829 Reviews of Fred Anderson Cadillac - Service Center
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July 16, 2022
I like the dealership. I have bought many cars here. Very disappointed in my experience in service. I brought my car in because it was jerking. I was told it was the spark I have bought many cars here. Very disappointed in my experience in service. I brought my car in because it was jerking. I was told it was the spark plugs. I was also told that at some point I needed to have the battery and cable looked at. Nothing else was wrong. When I picked up the car my radio and screen was locked. After waiting and being told to come back after lunch (which is what I did), I was told that it was my fault because I chose not to fix the battery. Then I was told that it had happened while they were fixing the spark plugs the day before. Now, I am not sure why I have a car that is not the same as when I dropped it off. I also don’t understand why I wasn’t told of the issue when I picked up the car. Instead, I was delayed two hours just by bad communication. And, I have a car without Bluetooth or radio or gps. More
by JLRYALL
Verified CustomerEmployees Worked With
Ashley
July 16, 2022
Experience was great, people were great they really helped me out and explained to me every detail. I felt really comfortable and had a great car buying experience helped me out and explained to me every detail. I felt really comfortable and had a great car buying experience More
by Kay
Employees Worked With
July 16, 2022
Friendly staff;wait time was as estimated; clean facilities; nice waiting area; no high pressure. facilities; nice waiting area; no high pressure. More
by lynnpbruce
July 15, 2022
No problems at all. We had an appointment, the service was timely, and our advisor kept us updated. Great experience. We had an appointment, the service was timely, and our advisor kept us updated. Great experience. More
by br
Employees Worked With
July 15, 2022
Everytime. I bring my car in that involves tire psi on dashboard it is never reset. Would appreciate when work is done that my dashboard has correct readings sh I bring my car in that involves tire psi on dashboard it is never reset. Would appreciate when work is done that my dashboard has correct readings shown as to what is suppose to be there More
by patdigby
Employees Worked With
July 14, 2022
While having my car fixed for a prior wreck, the dealership wrecked my car. Two employees wrecked my car while they were suppose to be repairing my car. dealership wrecked my car. Two employees wrecked my car while they were suppose to be repairing my car. More
by Coreyjessicapowel
Employees Worked With
July 14, 2022
Everyone is very friendly. Easton in the service center was very informative,answered all my questions. Will continue to have all my services done there. Easton in the service center was very informative,answered all my questions. Will continue to have all my services done there. More
by Patay
Employees Worked With
July 13, 2022
Very helpful and everyone was so nice and polite . Always returned phone calls In a appropriate time. Always returned phone calls In a appropriate time. More
by kstaggs06
