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Fred Anderson Cadillac - Service Center

Greer, SC

4.2
2,829 Reviews

2,829 Reviews of Fred Anderson Cadillac - Service Center

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July 01, 2022

Very good service in reasonable time, great customer service profesional polite and well explain information More

by WMALDONADO72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

When I arrived they took my car in and got the paper work taken care of. They changed my oil in a reasonable amount of time and even washed my car and cleaned the inside More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rocklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Courteous, helpful & knowledgeable in there dealership. Ashley Duncan was a wonderful representative to work with me in the service department More

by hughestommym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Duncan
July 01, 2022

We were somewhat satisfied. thanks to Becky for keeping us updated on the process. Thank you More

by Susan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
July 01, 2022

Great communication and on time delivery of vehicle. One of the better experiences I’ve had at a dealership. More

by CALEBPRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

First time there, great experience, Mr. Blaine take care of my truck like was his, for the time of the estimate to the time of repair and finishing, absolutely great customer service, above More

by Varvaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine McDaniel
July 01, 2022

It's a very clean, and well run . The people who work are very polite and courteous and well mannered More

by ALPAQUETTE858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Excellent Repair experience. Bradshaw kept us informed and had our vehicle back looking good on time. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine
June 30, 2022

I love the people, this is a beautiful place to come for service. It is very clean and nice More

by JO1CELYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Communication was fine until I picked the van up. It had a broken windshield when returned but was not broken when they took possession of the van. Then Becky said we should take it home and she woul More

by Dean5134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, collision center
Jun 30, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. I AM SORRY TO HEAR ABOUT THE CONCERNS ON YOUR RECENT VISIT AT OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER. I WOULD LOVE THE CHANCE TO SPEAK WITH YOU ABOUT THESE CONCERNS. WHEN YOU HAVE A CHANCE PLEASE CALL ME AT 864-477-9227. HOPE TO HEAR FROM YOU SOON. NICK FRANK

Jul 01, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. THANK YOU FOR TAKING THE TIME AND SPEAKING WITH ME YESTERDAY. I LOOK FORWARD TO SEEING YOU NEXT WEEK AND HELPING WITH THE ISSUES WE SPOKE ABOUT. HAVE A GREAT 4TH AND BE SAFE. NICK FRANK

Jul 08, 2022 -

Dean5134 responded

Thank you Nick Frank for addressing this issue. Once you became involved everything went as I would have expected as a customer. You ordered the windshield and called me back everytime you said you would. You answered the phone whenever I called. You did not give me a bunch of xx excuses like I got from Becky. My van looks good and drives as it should. I would recommend Bradshaw collision for repairs because I feel like the one person that caused all my discontent has been corrected.

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