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Fred Anderson Nissan of Asheville - Service Center

Asheville, NC

4.3
94 Reviews

94 Reviews of Fred Anderson Nissan of Asheville - Service Center

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November 21, 2020

Just brought the car in for regular service and the light inside the car was not working, The work was done in a timely manner, the cabin light was repaired. the service tech. gave us information on what t More

by rassclampitt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Traver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Sechrist
Nov 24, 2020 -

Fred Anderson Nissan of Asheville responded

Hi! We here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

November 17, 2020

I recently had to take my car in for damages done by a bear. Andrea Seacrest was on the ball for me immediately. She was amazing when it came to dealing with getting the estimate for my insurance and ge More

by Sabby74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Sechrist
Nov 18, 2020 -

Fred Anderson Nissan of Asheville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

November 17, 2020

Excellent dealership, both in Sales & Service. Easy to get a service appointment or walk in without one. Recommend this dealer to anyone looking to for a friendly, fair & knowledgeable dealership. More

by BillS - NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Fred Anderson Nissan of Asheville responded

Hi, we appreciate your positive review about your recent experience with Fred Anderson Nissan of Asheville! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

November 16, 2020

Great service. Very understanding of my problem. Repairs completed on time. time time time time time time time time time time time time time time More

by Mccleanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Sechrist
Nov 18, 2020 -

Fred Anderson Nissan of Asheville responded

Hi Mccleanf, we here at Fred Anderson Nissan of Asheville are very happy to have provided you with such a positive experience! We hope you have a great day!

November 16, 2020

Service was great and got out quicker than. I anticipated. The service manager, Jon, was extremely helpful and friendly. He went out of his way to help More

by jesse585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Karg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Traver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Morgan, Jon Jansnosko, Brian Warren, Law Smith, Noah Braley
Nov 18, 2020 -

Fred Anderson Nissan of Asheville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jon here at Fred Anderson Nissan of Asheville! We do hope we can be of assistance in the future. Take care!

November 13, 2020

Great service. Glenn Graves was awesome. He went above and beyond helping us with a warranty issue. We’ll definitely be back. Awesome customer service. More

by chiciodum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Graves
Nov 16, 2020 -

Fred Anderson Nissan of Asheville responded

Hi we here at Fred Anderson Nissan of Asheville Service are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

November 10, 2020

I had an appointment and was taken right on time. Oil change and tire rotation. All the work was done in under an hour. This was my first trip for service in my car. It was exceptional. More

by Flyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Heatherly
Nov 12, 2020 -

Fred Anderson Nissan of Asheville responded

We appreciate your positive review about your recent experience with Fred Nissan of Asheville! We hope you have a great day! We sincerely thank you for the positive review and look forward to seeing you again soon!

November 03, 2020

I came in at my scheduled appointment time to resolve an open recall and was seen immediately. Jon was very friendly, funny and professional. The wait time was no where near as long as I expected it to be! More

by ashley.black85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Jansnosko
Nov 10, 2020 -

Fred Anderson Nissan of Asheville responded

Ashley, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Nissan of Asheville. We sincerely thank you for the positive review and look forward to seeing you again soon!

November 03, 2020

I was very pleased with my service at Fred Anderson Nissan service on Brevard Road. I was welcomed into the service garage right on my appointment time. I explained my problem, was shown to the co More

by crawfordscreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Heatherly
Nov 10, 2020 -

Fred Anderson Nissan of Asheville responded

HI, we're happy to hear you had such a positive experience with our team here at Fred Anderson Nissan of Asheville! Your recommendation means so much to us, and we're so happy to have earned it. Have a great day!

November 02, 2020

I generally work with Gene when I come in. He was the one who prompted me to check out pre-owned trucks: I bought one. More

by walkinghorses47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene
Nov 10, 2020 -

Fred Anderson Nissan of Asheville responded

Hi, we here at Fred Anderson Nissan of Asheville are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

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