Fred Anderson Nissan of Raleigh

Just recently purchased 2021 Kicks Quentin was AMAZING 👏 🙌 very knowledgeable, friendly and I'm so excited and happy about my new car !!!! Telling all my friends 🙌 very knowledgeable, friendly and I'm so excited and happy about my new car !!!! Telling all my friends More

I never heard back from them. We ended up purchasing two new 2020 NV200 Cargo Vans from Deacon Jones Nissan. Disappointing experience as a simple follow-up email or phone call would have been appreciated. new 2020 NV200 Cargo Vans from Deacon Jones Nissan. Disappointing experience as a simple follow-up email or phone call would have been appreciated. More

New Nissan Rogue SL I purchased a 2020 Nissan Rogue from Josh at Fred Anderson last Friday. Josh was great to work with - no pressure, extremely responsive to my email co I purchased a 2020 Nissan Rogue from Josh at Fred Anderson last Friday. Josh was great to work with - no pressure, extremely responsive to my email communication, and he took the time to carefully explain each feature on the vehicle. It was overall a great experience and I highly recommend Josh and Fred Anderson Nissan. More

What an awesome experience. Rashad was absolutely awesome, He is the reason I’m a Altima owner. His customer service was impeccable and the support from all other staff members, Rashad was absolutely awesome, He is the reason I’m a Altima owner. His customer service was impeccable and the support from all other staff members, was the icing on the cake. I would give Rashad a score of 200. He was courteous and very professional. I would recommend this dealership to my friends because of Rashad. More

rude staff at service center I had a appointment at service center I came to service center 10 minutes prior. After 20 minutes waiting time I was assigned consultant He was not c I had a appointment at service center I came to service center 10 minutes prior. After 20 minutes waiting time I was assigned consultant He was not cooperative and friendly with the customers he said you have to wait 2 hours more for just engine oil change., I complain to service manager he also was not helpful said you can come back again. Very rude staff at Raleigh service center.I purchase this new car at this location but did not know will have to misbehave at this service center. They need to be train professionally how to treat customers. More

I had bad experience with the service to the car and with the cleaning, but the last time i did an oil change, i left it with little oil and then we called and talk to someone and they told me they were goin the cleaning, but the last time i did an oil change, i left it with little oil and then we called and talk to someone and they told me they were going to call and never did, i was that hecherla oil for my account. i would not recommend even my worst enemy. More

We bought a new Titan pro 4x today! They were great to work with! We are going to look forward to the free lifetime oil changes and the awesome 10 year/ 100k bumper to bumper warranty! thanks! We’ll defin work with! We are going to look forward to the free lifetime oil changes and the awesome 10 year/ 100k bumper to bumper warranty! thanks! We’ll definitely use this dealer again and our saleswoman, Shi! More

So basically I went to Fred Anderson Nissan to get an oil change on 3/20/2020. After being greeted by the Service "Advisor" H.P., I was informed that there was an issue with my Passenger Rear Camber. I then change on 3/20/2020. After being greeted by the Service "Advisor" H.P., I was informed that there was an issue with my Passenger Rear Camber. I then said not a problem because it should be covered under the additional insurance package that I purchase when I first received the vehicle. He said it was not in the system. I advised him to look again that I paid 3,000 for it. He then said he found it. He said he would call to make sure it was covered. After that he said I needed an Brake Fluid Flush Service. The Service "Advisor" then handed me a pamphlet with nothing with 80,000 miles on it. After I pointed that out he said it was automatically done at every 20k regardless of how much or hard vehicle was/is driven. At checkout I asked the service advisor with the service take said about the condition of the brake fluid. He said it did not matter what was in the Nissan manual because it's mandatory that it's done at every 20K. I also looked at the multi-vehicle inspection sheet that is supposed to be completed prior to the actual vehicle service and it showed the vehicle was in the green as far as condition of the brake fluid. As I opened up the the vehicle manual reflecting the service at 80k it clearly states that the brake fluid is supposed to be inspected and only replace if vehicle has been driven harshly or is in bad condition. I have attached pictures showing that what I said was factual and correct. While waiting for services to be completed he came to me and said great news, I need to have a rear alignment that the "chamber" was ok. I honestly feel that if I didn't have that warranty he would have not said it was ok. After owning 5 Nissan's this is further confirmation that it time to move on to another import brand. More