Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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unfortunately i needed to rid of my first two sales reps. the third TIM was very good. i purchase my new 4runner from him. dealership in general is excellent! the third TIM was very good. i purchase my new 4runner from him. dealership in general is excellent! More
I met Tim Williams a few months ago and came back to him when I was ready to purchase my car. He was very helpful, trustworthy and did not pressure me. It was the best experience I have ever had working wit when I was ready to purchase my car. He was very helpful, trustworthy and did not pressure me. It was the best experience I have ever had working with a car salesperson. I am greatful for the time he put into helping me and for his knowledge. The staff that I encountered during this process were extremely nice and great to work with.....Best Experience! More
Tia was phenomenal. She answered all my questions in a very timely manner. I drove 2 hours 1 way. She stayed late had the vehicle cleaned and ready to roll! She answered all my questions in a very timely manner. I drove 2 hours 1 way. She stayed late had the vehicle cleaned and ready to roll! More
Had an appointment, drove 20 miles, and car I came to see couldn’t be found. Guy said he would contact me and even offered to drive car to my home the next day; never heard from him again. Bought the car the couldn’t be found. Guy said he would contact me and even offered to drive car to my home the next day; never heard from him again. Bought the car the next week and it has two electrical defects. Emailed sales representative about this and no reply in over 24 hours, even though he had asked me to contact him with any concerns before I filled out survey. More
Steven was great talked me through everything from start to finish with it being my first tim3 to finish with it being my first tim3 More
Tim is wonderful to work with and part of the reason we just purchased our 2nd vehicle from Fred Anderson. We couldn't be more pleased with our experience. Thank you! just purchased our 2nd vehicle from Fred Anderson. We couldn't be more pleased with our experience. Thank you! More
Horrible customer service after the sale! I bought this vehicle at night... never again... lesson learned!! I was given a 30 day temp tag and I would receive my tag within 30 days. The day a I bought this vehicle at night... never again... lesson learned!! I was given a 30 day temp tag and I would receive my tag within 30 days. The day after the tag expired, I was at the DMV on other business and asked the clerk if she could see when I would receive my tag. She couldn't see where I had even purchased the vehicle! She called and was told they'd look into it and someone would call me. After 5 additional calls, and no answers, someone finally called and said the problem had been resolved and they'd issue another 30 day temp tag, and I should receive my permanent tag within a week and a half....We'll see. The paperwork on this new temp tag says that I purchased the vehicle on 3/4/2024! A whole month after the purchase!! Total bogus!! The car was to be detailed, gassed up and waiting for me out front to test drive. When we arrived, none of this had been done. After the purchase, they said they would take it back to clean it up and gas it up. To me detailed means a car that has been cleaned to look new. This car has lipstick on the driver's visor, velcro stuck to the windshield, some sort of red stuff spilled down in the passenger leather seat, and full of dog hair!! I have never been so disappointed in a dealership. I will not in good faith recommend this dealership to anyone, nor will I return!! More
Sales folks listened to what I wanted. My salesman was always willing to make every effort to see I bought a safe car…my number one concern. He spent extra time to ensure I knew about feat My salesman was always willing to make every effort to see I bought a safe car…my number one concern. He spent extra time to ensure I knew about features that were new to me. More
Great service! Steven and Jeremiah are wonderful. Stephanie with finance was efficient and great to work with! Mike Hardy is a handsome man. Steven and Jeremiah are wonderful. Stephanie with finance was efficient and great to work with! Mike Hardy is a handsome man. More
Great communicators before delivery. We weee alerted several times about the status of the delivery date. Alan was very good in explaining and introducing all car systems. Stephanie was We weee alerted several times about the status of the delivery date. Alan was very good in explaining and introducing all car systems. Stephanie was very professional in the business department. A solid operation! More