
Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Excellent Customer Service We purchased a camry on January 29th. Riz Lebbos was the sales professional who assisted us with our purchase. Riz is a top notch highly customer fo We purchased a camry on January 29th. Riz Lebbos was the sales professional who assisted us with our purchase. Riz is a top notch highly customer focused professional. He showed us a number of vehicles that met our criteria. As we test drove these vehicles, Riz explained the features and how to use them. I highly recommend that anyone considering purchasing a toyota give Riz a call and let him assist you. You will be very impressed with the service and expertise he provides to his customers. More
Great experience : great salesman I love the options presented to meat the time of buying. Punit did an extraordinary work by working with his manager to provide me a good deal I love the options presented to meat the time of buying. Punit did an extraordinary work by working with his manager to provide me a good deal More
Mark langdon is the man! Great experience with fred anderson toyota and my salesman mark langdon. They had the vehicle i wanted in stock and ready to go. GO CHECK THEM OUT! Great experience with fred anderson toyota and my salesman mark langdon. They had the vehicle i wanted in stock and ready to go. GO CHECK THEM OUT! More
Misrepresented! Was told and assured The car had navigation. After deal completed found out does not. Like the car dispite the misrepresention of option. Very disapp Was told and assured The car had navigation. After deal completed found out does not. Like the car dispite the misrepresention of option. Very disappointed. More
Great Customer Service Would love to give more stars!!! This was the best experience in purchasing a car!!! I knew what I wanted and Junior did not push me into anything e Would love to give more stars!!! This was the best experience in purchasing a car!!! I knew what I wanted and Junior did not push me into anything else. Less than 2 weeks from the time we first committed to getting the car it was ordered and sitting in my driveway. Customer service and the feeling that you were important is alive and well at Fred Anderson. Highly recommend! More
The tire fell off my Highlander after 25,000 mile service We bought our 2013 Highlander from Fred Andersen Toyota and have taken it there for Service at each of the 5,000 mile services. The wait times tend to We bought our 2013 Highlander from Fred Andersen Toyota and have taken it there for Service at each of the 5,000 mile services. The wait times tend to be long but it is a very comfortable facility. When I took my Highlander here the morning of January 25, 2016 for the 25,000 mile oil change/tire rotation my right rear tire FELL OFF when I was pulling out of the parking lot. Thankfully it didn't happen on the main road. They gave me a loaner car to take home (which was covered with ice that I had to remove.) They kept our Highlander to make sure it wasn't damaged and said they would call me that afternoon. I didn't hear anything from them so I called the next day. The service manager said that "the stud that the tire attaches to broke off." When I asked him how that can happen he said "that sometimes they break off but he wouldn't expect it to happen in a car with only 25,000 miles on it." So rather than saying, hey honest unfortunate mistake- our Team must have forgotten to tighten the lug nuts- they make me question my lifelong commitment to Toyota by suggesting that my tires might just randomly fall off. In fact, he recommended I "have the service department check the other tire studs the next time I am in for service." I can promise you I will never trust them to service our Highlander again nor will I buy another Toyota from them when it comes time to replace our beloved Highlander. More
Personalized service Staff was very attentive and spent a good deal of time helping us to find the exact vehicle we were looking for. Going that extra length and I would s Staff was very attentive and spent a good deal of time helping us to find the exact vehicle we were looking for. Going that extra length and I would surely recommend Anderson Toyota and this particular sales and administrative staff to any of my friends More
Comfortable to stay at dealership space Punit has done a good job to offer whatever I requested and he covered all I wanted to do before I've decided to buy the new car. I was quite comforta Punit has done a good job to offer whatever I requested and he covered all I wanted to do before I've decided to buy the new car. I was quite comfortable dealing with him. The space in dealership is also comfortable including Starbucks coffee services. More
Fred Anderson rocks! We've bought two vichicles from Fred Anderson Toyota and have been extremely pleased on both occasions. We love our 2015 Highlander and Rav4. Quality We've bought two vichicles from Fred Anderson Toyota and have been extremely pleased on both occasions. We love our 2015 Highlander and Rav4. Quality vehicles with awesome service plans! Mr Hayes is an asset and went above and beyond to make me happy with my purchase. Thank you! More
Redeeming the brand name = great experience I purchased a 2015 Highlander Limited Platinum in my home state to drive to NC to visit relatives for the holidays. We decided we needed more room an I purchased a 2015 Highlander Limited Platinum in my home state to drive to NC to visit relatives for the holidays. We decided we needed more room and traded it in before the first payment was due. We opted for the Sienna and Marvin really helped us find the right model with all the desired features. We had to roll over some negative equity (penalty for trading in so quickly and not selecting the van the first time around) but Bill S in the Finance dept went above and beyond to get us a great deal and term. I am a long time Honda brand loyalist and this is my first venture into the Toyota products. I wasn't pleased with my initial experience but working with the team at Fred Anderson changed that for me. We drove past at least 3 Toyota dealerships to go to Fred Anderson based on a recommendation from my in-laws who bought 2 cars there in the past 5 years and it was worth the extra mileage. Highly recommend this dealership to anyone in the market for a new car. More