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Fred Anderson Toyota of Asheville
Asheville, NC
329 Reviews
We're proud to be a member of the Anderson Automotive Group and offer Toyota of Asheville customers the full Fred Anderson Family Plan – valued at over $1,000 in first few years – It includes: 3 Day Peace of Mind Guarantee, Lifetime loaner vehicles, Lifetime oil changes, 30 Day / 1,000 mile Powertrain Guarantee, and Loyalty discounts – for qualifying vehicles (please see dealer for details).
Anderson Automotive Anderson Automotive Group is a family-owned and operated business in North and South Carolina. The group owns eight (8) dealerships: Nissan stores in Asheville and Raleigh; Toyota stores in Raleigh, Sanford, Asheville - North Carolina, and Charleston SC; Prestige Subaru in Asheville, NC; and a Kia store in Raleigh, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 329 reviews
December 28, 2020
This is for Conner - he’s awesome. He’s so nice and helpful and just makes the overall car-buying experience so much more pleasant and less stressful. helpful and just makes the overall car-buying experience so much more pleasant and less stressful. More
by becca0203
Employees Worked With
Conner Davis
Helpful December 20, 2020
’m very disappointed in the rude and unethical treatment I received on yesterday. I drove two and a half hours to look at a vehicle I saw online. In price negations, I pulled up several vehicles that were p I received on yesterday. I drove two and a half hours to look at a vehicle I saw online. In price negations, I pulled up several vehicles that were priced $1,500 to $2,000 lower than their listed price of the exact same vehicle with less miles. A manager was sent over and rudely asked me why did I drive all the way to their location just to tell them that their price was too high. I was very offended!!! I began getting a terrible headache, but we agreed on an out the door price. Once I met with the finance person Josh to sign paperwork, he began talking excessively as to what I see now was just an effort to distract me. When I asked about one of the figures, he pushed me to look at a different number on the contract. By this time my headache was intense. BEWARE of the way these people scam you! They added over $3,000 to our agreed price and I’m just seeing this the morning after!!!! DO NOT TRUST THEM!!!!!!!!! They are an example of the phrase BUYER BEWARE!!!! More
by Terri
Employees Worked With
Josh, Chris, Brandon
December 03, 2020
We were very impressed with the sales team at Fred Anderson Toyota. They were very attentive, but never pushy. Steve was very helpful with our purchase. I would purchase a car from them again and I w Anderson Toyota. They were very attentive, but never pushy. Steve was very helpful with our purchase. I would purchase a car from them again and I would recommend them to anyone in the market for a car. More
by Steve
Employees Worked With
Steve, Chris
November 29, 2020
Mike in Sales, Ian and Todd in finance made for a good experience. A relaxed approach to sales. Went out for a Christmas tree, came home with a new Toyota! experience. A relaxed approach to sales. Went out for a Christmas tree, came home with a new Toyota! More
by scott
Employees Worked With
Michael, Ian and Todd
November 10, 2020
Quote discussed over phone was a lot less than the price I paid. They agreed to take off the $25 service charged but tricked me by adding it to my parts and labor charges. Shady and bad business. Will not r I paid. They agreed to take off the $25 service charged but tricked me by adding it to my parts and labor charges. Shady and bad business. Will not return. More
by Shady service
Employees Worked With
Gabe Offermann
November 06, 2020
Great experience 👍, love love love my new car. Alex was very helpful and professional and easy to work with, will definitely recommend. Great deal too! very helpful and professional and easy to work with, will definitely recommend. Great deal too! More
by cherylab8009
Employees Worked With
Alex Davidchuck
November 06, 2020
Alex in Finance is a ROCKSTAR! Easy, transparent and works hard. Everyone at the dealership did an amazing job and I will be back. Definitely recommend doing business with Fred Anderson Toyota! works hard. Everyone at the dealership did an amazing job and I will be back. Definitely recommend doing business with Fred Anderson Toyota! More
by DonDouglas1974
Employees Worked With
Alex Davidchuk, Gabe Offermann
November 05, 2020
Fred Anderson Toyota obviously has problems with their service scheduling. I attempted to schedule an oil change and tire rotation using their online system. I went through all the steps but when I got to service scheduling. I attempted to schedule an oil change and tire rotation using their online system. I went through all the steps but when I got to confirm, I got a message saying the appointment could not be processed and to contact the dealer. I called, entered the number for service, and after listening to several promotional recordings was informed I was 6th in line to speak to someone. After 20 minutes, I got a ring tone which took me back to the incoming call center, again had to enter the number for service, listen to several promotional recordings and was told that I was 6th in line to speak to a representative. I hung up and called again, only to have the same process occur and be told I was 6th in line to speak to a representative. This time, when given the option, I entered 0 and left my name and number, the service I was trying to schedule and described the problems I had encountered and requested a return call. Over 4 hours later, I'm still waiting on a return call. More
by Bill
Employees Worked With
Service scheduling system.
November 04, 2020
Had a pleasant experience salesman Nicholas was not pushy he was very helpful and informative explained everything would recommend you see him would work with him again he is awesome!! he was very helpful and informative explained everything would recommend you see him would work with him again he is awesome!! More
by rhondamiller161
Employees Worked With
Nicholas, Robert
