Fred Anderson Toyota of Charleston

Low stress buying experience The entire staff are very courteous, and really want to ensure you are pleased. This is the second vehicle we have purchased from Fred Anderson Toyot The entire staff are very courteous, and really want to ensure you are pleased. This is the second vehicle we have purchased from Fred Anderson Toyota and have been very pleased with both. Thanks! More

Friendly and helpful staff! Jody was great and made the experience of buying my first car a good one. I am so happy that I chose to buy my Certified Pre-Owned Corolla from Fred A Jody was great and made the experience of buying my first car a good one. I am so happy that I chose to buy my Certified Pre-Owned Corolla from Fred Anderson Toyota, and I know that when I go back for service it will be an enjoyable experience. More

A Welcome Surprise Because of a recent accident, my wife and I were shopping for a new vehicle to replace the Toyota Camry that had been totaled. We came to Fred Anders Because of a recent accident, my wife and I were shopping for a new vehicle to replace the Toyota Camry that had been totaled. We came to Fred Anderson Toyota because we had purchased our Prius there a couple of years before, and the Camry we lost was the third Camry we had owned. We had done a Lille research online and were pretty well convinced that the safest and greatest value for us was another Camry. Then we met Ben Myhre, a very young new salesman at Fred Anderson Toyota. Ben listened to our chatter about the new Camry rationale, but he also listened to our discussion about wanting a vehicle with more road clearance. We live in downtown Charleston that has experienced more street flooding in the last few years that has caused us to worry about navigating our way back home on several occasions. I also had complained about missing my truck that I had owned previously. Ben then talked to us about looking at a RAV4, a crossover SUV. We were dismissive at first because we had not heard good things about the RAV4 when it was first introduced concerninga number of factors. Ben convinced us to give it a test drive. I loved it. The vehicle sits up nicely and handles well. Mileage looked good. In short, a young salesman listened to two retirees and helped them find a vehicle that really met their needs. Bravo! More

Great experience from an internet to pick up I'm not going to grade Lauren, Tonya and Melissa against my expectations, because it really would not fairly represent them. The collective team was I'm not going to grade Lauren, Tonya and Melissa against my expectations, because it really would not fairly represent them. The collective team was simply excellent; I still find the process rather surreal. The were all professional, efficient and friendly. I was suspect driving past my two nearby Toyota dealers to make a 4-hour round trip to Charleston. But I know two other Tacoma buyers that did the same thing a few years ago and I figured if when I got there the deal and experience is not what I expected I would just leave and not look back. Again, Lauren, Tonya and Melissa flat impressed me. The biggest compliment I can pay them is to tell you that I would hire all three of them away from you! More

Pleasant Surprise The discounts I got for being a buyer/returning customer. I had to wait with my 12 yr old. But the experience was not that bad. The free WI FI kept The discounts I got for being a buyer/returning customer. I had to wait with my 12 yr old. But the experience was not that bad. The free WI FI kept my little one occupied. And the Parts shop and selection on new RAVs keep me interested until it was time to go. More

. Exceptional This is the 3rd car that Tonya has assisted me with. Easy to work with and very professional. See you when I buy my fourth Toyota. This is the 3rd car that Tonya has assisted me with. Easy to work with and very professional. See you when I buy my fourth Toyota. More

Cary is professional and has expert knowledge. This young man deserves accolades! Great experience. I cannot say enough about his understanding of what I wanted and making it happen effortlessly! V This young man deserves accolades! Great experience. I cannot say enough about his understanding of what I wanted and making it happen effortlessly! Very promising future for Cary in auto sales. More

Easy and smooth Our experience with this dealership was great. We found what we were looking for on the lot one evening after they had closed. I emailed and received Our experience with this dealership was great. We found what we were looking for on the lot one evening after they had closed. I emailed and received a response back that night. It wasn’t pushy, simply offered to help when/if needed and gave us a contact name and number. When we went back the next day we were introduced to Chris, our salesman. He was friendly, easy going and fun to work with. We never felt pushed around or pressured. We simply told him what we were able to pay for the car we wanted and they figured a way to make it happen. A very pleasant experience, thanks to Chris and their entire team. More

Very patient and kind I had just moved from Charleston, and I was working on a limited budget and had to find quickly a decent car before my work starts. Chris spent severa I had just moved from Charleston, and I was working on a limited budget and had to find quickly a decent car before my work starts. Chris spent several hours with me looking through many different vehicles and for options that I could afford. Usually, they close at 19h, but Chris stayed later to help me get the vehicle I was looking for. After that, Bill Utnick and Chris together went through different financing options that I could afford. They were very patient and helped me a lot in a rough transition. Overall, I was very satisfied with the options they offered me. More

Outstanding Service I brought my Tacoma in for maintenance and received outstanding customer service. I recommend Chrissie Rice, Service Advisor. She keeps you updated an I brought my Tacoma in for maintenance and received outstanding customer service. I recommend Chrissie Rice, Service Advisor. She keeps you updated and will call you back within a reasonable time frame unlike most other dealerships & service centers. More