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Fred Anderson Toyota of Sanford

Sanford, NC

4.6
1,988 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,988 reviews

July 10, 2020

The whole team at this dealership made it easy to do business with them despite the pandemic. Kenny is an amazing salesman and made the entire process painless and efficient by finding ways to do busine More

by miller.pitnan
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Miller, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2020

I drive 1 hour from my home to have Alex Polky service my Highlander. Julian Hernandez is a great service advisor. As long as I can continue to communicate directly with Alex & Julian I will continue to hav More

by CHELBIE
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX POLKY IS THE REASON I continue to drive 1 hour for service
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Chelbie, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2020

Amazing customer service. Aaron did an amazing job answering all of my questions and concerns. Will highly recommend this dealership to anyone looking for a great sales team. More

by VGARZO27
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Bell, Aaron Murchison
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the positive review of Fred Anderson Toyota of Sanford! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2020

Nice, friendly staff when purchasing vehicle. Once sale complete and paperwork was done, hard to get hold of for follow ups. Promises of call-backs never happened. Was told numerous time "I'll escalate thi More

by SENG.P.MOUA
Recommend Dealer
No
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bell, CHRISTOPHER TESTA
Jul 31, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If there's anything else we can do please reach out to General Manager Greg Davison at gdavison@anderson-auto.net

July 08, 2020

Good but could have better Got an oil change which was great, but tire pressure light was left on-should have checked it and turned it off until next oil change More

by ERNEST.RAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Ernest, thank you for taking the time to leave a review for us at Fred Anderson Toyota of Sanford. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 08, 2020

First Service check and Kyle James was who I dealt with and he was great to work with. Will be going back for all service needs. More

by COOPERW1988
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. We sincerely thank you for the positive review and look forward to seeing you again soon!

July 07, 2020

Spot on Went in for an oil change and tire balance. They did the full blown checkup and found my filters to be dirty - got those replaced, tires balanced and More

by DivotSanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Hello Divotsanford, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. We're looking forward to your next visit with us!

July 07, 2020

This Toyota dealership is awesome! They are professional, honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda More

by mrh582
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther and Michael
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Hi, we're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! We're looking forward to your next visit with us!

July 04, 2020

Worst experience. Fake advertising, fake people, never tell you the truth, I can't trust them anymore, I will never prefer anybody to go there. More

by SAYEDMAHMUD99
Recommend Dealer
No
Employees Worked With
Eddie Seals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Murchison
Jul 23, 2020 -

Fred Anderson Toyota of Sanford responded

Hello there, we're disappointed to hear of the negative experience you had at Fred Anderson Toyota of Sanford and want to better understand what happened. Please contact our General Manager, Greg Davison, at (919) 895-6516 at your earliest convenience.

July 04, 2020

The people at Fred Anderson Toyota of Sanford were great to work with. Got me what I wanted at a good price and they have great customer service. More

by hayden.terrell1
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Anderson Toyota of Sanford responded

Hi Hayden, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! We hope to see you soon!

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