Fred Anderson Toyota of Sanford

I was totally disappointed with my last couple of experiences with Fred Anderson Toyota. I drive an hour to get there to get my oil changed because that’s the closest Fred Anderson. For the second t experiences with Fred Anderson Toyota. I drive an hour to get there to get my oil changed because that’s the closest Fred Anderson. For the second time in the year that I have been getting my car serviced there, I paid for additionally services that were not performed. This last time, I had to come back on a different day to get the work that wasn’t completed done, and there was no effort made to get me out quickly or to remedy me for the inconvenience. It’s important to be able to trust the people who service your vehicle to do only what is needed and to do what they are paid to do. After two bad experiences, I don’t feel like I can trust their service, which is sad because my car has free oil changes for life. More

Outstanding Service Wonderful people!! You have a great dealership. The only issue we had was that the courtesy van was unavailable. Other than that, it was a great exp Wonderful people!! You have a great dealership. The only issue we had was that the courtesy van was unavailable. Other than that, it was a great experience. More

Very good and honest service. I always go to Fred Anderson for service and have never been disappointed. Everything that was done and may need to be done is explained. Anderson for service and have never been disappointed. Everything that was done and may need to be done is explained. More

Generally predatory sales tactics before, during, and after the sale was made. Answers to my questions seem to have been made up on the fly by the pre-owned sales managers, as the majority ended up being after the sale was made. Answers to my questions seem to have been made up on the fly by the pre-owned sales managers, as the majority ended up being false. Even after the sale I received a call stating my trade in(with 25000 miles) magically needed major repairs so we would need to rework the “deal”. Mind you this was 4 days after the sale was made and after the sales manager had driven and inspected my trade in multiple times and by multiple people. I refused, as anyone with a brain would do, and haven’t heard from them since. I fear these tactics may have worked on someone less knowledgeable of the situation. I will never do business with Fred Anderson Toyota of Sanford again. More

Always have great service and there is a family atmosphere when interacting with their service representatives. Would not take my vehicle anywhere else. Thank you. atmosphere when interacting with their service representatives. Would not take my vehicle anywhere else. Thank you. More

Standard service with a smile I appreciate the service department at Fred Anderson. Everyone is courteous and helpful every time! I appreciated the coupon for free wiper blades, th I appreciate the service department at Fred Anderson. Everyone is courteous and helpful every time! I appreciated the coupon for free wiper blades, they are working great and my alignment helped eliminate a vibration I was experiencing above 65 mph. Thanks! More

Recall repair with ease! I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily f I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily for my appointment. I enjoy their shuttle service to downtown Sanford while they are working on my car so that I can walk around and take photos. They call me when my car is ready and pick me up. For a dealership they do a professional job and are very efficient. More

Dealership employees were extremely helpful even before I came in. Scheduling the appointment was easy; then when I get lost in Sanford I was able to talk to a staff member who helped me get there. came in. Scheduling the appointment was easy; then when I get lost in Sanford I was able to talk to a staff member who helped me get there. More

Friendly staff who got me in and out quickly for my service. Also gives insight to other car service needs for the future. Seemed to be honest with assessment. service. Also gives insight to other car service needs for the future. Seemed to be honest with assessment. More

My car buying experience was smooth sailing no problems quick delivery quick everything and very courteous personnel!!!! This is the second review I’ve done I have spread the word about my good experience quick delivery quick everything and very courteous personnel!!!! This is the second review I’ve done I have spread the word about my good experience with all my friends on social media and I hope it helps thank youthank you all so much More