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Fred Anderson Toyota of Sanford

Sanford, NC

4.6
1,990 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,990 reviews

November 02, 2019

It was a great experience from entering the dealership to leaving with a 2020 Toyota Corolla! All staff involved catered to me and my needs . Customer for life now! More

by LisaM
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for all Amanda Bruce , Juanita and Brenda , CHRISTOPHER TESTA
Nov 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review, Lisa!

November 01, 2019

SR5 4 runner Freddy was very friendly and professional during the transaction. He found me the truck I wanted and meet the price I wanted to pay. Thanks More

by a_starkings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellis, Freddy Davis
Nov 01, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the positive review! Happy to have found you the truck you wanted at the price you wanted!

October 30, 2019

Friendly and professional service department! Always met with a smiling face. Service is done in a very well thought out, professional manner. Always provided with service details when work has More

by GTHOMAS.GT55
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars!

October 30, 2019

Good Service I was treated promptly and politely. I enjoyed the waiting room experience talking with others and eating a couple of doughnuts too. Thoughtful and t More

by RAV4 Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review! We appreciate it.

October 30, 2019

Fred Anderson Toyota They’ve always been complete and fast Great service and I’ve never had a problem with scheduled times or service at this dealership Thank you More

by howardlindeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 30, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for spreading the word about our 5-star service department, Howard!

October 30, 2019

Tires replacement Went for new tires. Had an appointment and waited over 2.5 hours for completion, tire valve stem caps were missing on three of the four tires. Tires w More

by ANOMAR71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 01, 2019 -

Fred Anderson Toyota of Sanford responded

We're extremely sorry that you had to face such difficulties during your visit with our service department. Issues like the ones you mentioned are not acceptable, and we will be addressing this with the members of our team. Should you like to discuss this further, please don't hesitate to contact us directly.

October 29, 2019

Quick & Easy Appointment was made next day. Estimated time was 2 hours, was called after an hour and told my car was ready. Super quick and friendly service! More

by eliza.perdue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a quick and easy service appointment with us, Eliza! Thank you for sharing.

October 28, 2019

Excellent service but see below. I like your service department because THEY ARE FRIENDLY and helpful but last time was there I wanted my battery replaced in my key thing. But it t More

by ELOWHITNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion
Oct 29, 2019 -

Fred Anderson Toyota of Sanford responded

We apologize for the recent mistake by our service department. Customer satisfaction is top priority for us, and we hope you will give us another chance in the future!

October 28, 2019

Service Good service and help from everyone. Have a great experience and will go back again my next service and any other needs as they arise. More

by rmfulton57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a great experience with our service department! Thanks for sharing.

October 27, 2019

Warranty service Completed a warranty issue, annual inspection and 25000 service. Great job team for completing the work, istaluing Apple play and as always thevfeee c More

by Resortrver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther
Oct 29, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review!

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