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Fred Anderson Toyota of Sanford

Sanford, NC

4.6
1,990 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,990 reviews

October 16, 2019

Great service Awesome place to do business with was there all day but it was worth it and the Wife was very satisfied thank you guys for everything More

by ERICMREAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Davis
Oct 18, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate you taking the time to leave this positive review, Eric!

October 15, 2019

Great experience Took longer than expected but Kenny Rogers and his sales manager worked to get me a great deal, and Kenny was very knowledgeable about vehicle. More

by J.Ovalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for leaving this 5-star review!

October 15, 2019

Friendly service I appreciate the friendly service but I asked to have the pressure checked on my tires because i had a message come up on my dashboard and I was told More

by Anchisum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this review. We apologize for overlooking the issue with your tire pressure, but will be sure to pass this along to our service team to address.

October 14, 2019

Great Service My experience was great. I have been going here for all of my Toyota needs and each time I am well taken care of. I would recommend this place to othe More

by JTL777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for trusting us with your vehicle needs! We appreciate you leaving this positive review.

October 14, 2019

Engine light on Check engine light on, left vehicle to be serviced. Was able to get a ride home with shuttle. When vehicle was ready shuttle came and picked me up. More

by KUCORBETT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 14, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review. We are happy to serve you!

October 14, 2019

3.5 hours for an oil change even with an appointment Everyone was really nice but 3.5 hours just for an oil change is 3 hours too long. Also had to come back for a couple of filters the following week wh More

by jercole2
Recommend Dealer
No
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Fred Anderson Toyota of Sanford responded

We apologize for the long wait time during your service appointment. We would like to learn more about your experience. Please contact our General Manager, Greg Davison, at (919) 895-6516 to discuss further.

October 14, 2019

knowledgeable team. Richard was great to work with. He was very Knowledgeable and helped my wife feel comfortable with the buying process. There was very little back and More

by john.holden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bell
Oct 14, 2019 -

Fred Anderson Toyota of Sanford responded

John, we appreciate your feedback. We strive to give each customer an excellent experience when working with Fred Anderson Toyota of Sanford. We hope to work with you again!

October 14, 2019

good all but the 2 keys only problem i have is i got 1 key for the truck now i will have to buy another key if i know someone that is going to a truck from you i will tell t More

by donald.e.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacy Tripp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Berard
Oct 14, 2019 -

Fred Anderson Toyota of Sanford responded

Donald, we appreciate your review! We want to make sure each customer is given excellent service. We look forward to seeing you again!

October 13, 2019

I had to return because of a mistake the first trip. After oil change the filter cover came off. It cost me $5 and 2 hours. Luther however was great and got be in and out quickly. More

by REBECCABLAIRNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther
Oct 14, 2019 -

Fred Anderson Toyota of Sanford responded

Rebecca, thank you for the feedback. We appreciate hearing about our customer's experiences. We hope to gain that last star from you on your next visit!

October 09, 2019

Always Excellent Service Doing business with Fred Anderson has always been a pleasure. The service department is outstanding, friendly and thorough. Fred Anderson has been th More

by Christy Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant
Oct 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5 star review, Christy!

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