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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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February 16, 2020

Service department left something off my truck after servicing it. Second time this has happened, and all I get told is that they’ll bring it up in the next meeting. Who knows what else they are messing More

by Gabe
Recommend Dealer
No
Employees Worked With
Unknown
February 13, 2020

Great work My window regulator needed replacement. Part took a few hours to get in but when I went back next day was treated -as usual- really nice. No complaint More

by BOBCIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Was helped by another person the day I went back whose name I can't remember
Feb 14, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome review! Visit again soon.

February 12, 2020

Outstanding Service Wonderful people!! You have a great dealership. The only issue we had was that the courtesy van was unavailable. Other than that, it was a great exp More

by tewelke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback! Be sure to come back and see us.

February 12, 2020

I was totally disappointed with my last couple of experiences with Fred Anderson Toyota. I drive an hour to get there to get my oil changed because that’s the closest Fred Anderson. For the second t More

by Mrs.KLMac
Recommend Dealer
No
Employees Worked With
Bryant and Luther
Feb 13, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback about our service center. We would like the opportunity to make things right. At your convenience, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

February 11, 2020

Very good and honest service. I always go to Fred Anderson for service and have never been disappointed. Everything that was done and may need to be done is explained. More

by NCGIRLASH
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Fred Anderson Toyota of Sanford responded

We love this review! Thank you for choosing Fred Anderson.

February 09, 2020

Always have great service and there is a family atmosphere when interacting with their service representatives. Would not take my vehicle anywhere else. Thank you. More

by Lilchaz
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Fred Anderson Toyota of Sanford responded

We appreciate your feedback! Thank you for choosing Fred Anderson!

February 06, 2020

Friendly staff who got me in and out quickly for my service. Also gives insight to other car service needs for the future. Seemed to be honest with assessment. More

by DGLOSSON18
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
Feb 07, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your review! We strive for fast and efficient service and I'm happy to hear we hit the mark!

February 06, 2020

Dealership employees were extremely helpful even before I came in. Scheduling the appointment was easy; then when I get lost in Sanford I was able to talk to a staff member who helped me get there. More

by MCLARSONNC1
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome five-star review! Come back and see us.

February 06, 2020

Recall repair with ease! I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily f More

by INFO77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2020 -

Fred Anderson Toyota of Sanford responded

We really appreciate you taking the time to leave this review! Come back and see us.

February 06, 2020

Standard service with a smile I appreciate the service department at Fred Anderson. Everyone is courteous and helpful every time! I appreciated the coupon for free wiper blades, th More

by VERNT007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Long
Feb 07, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome review of our service center! It was a pleasure to serve you.

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