Fred Anderson Toyota of Sanford - Service Center
Sanford, NC

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
Service department left something off my truck after servicing it. Second time this has happened, and all I get told is that they’ll bring it up in the next meeting. Who knows what else they are messing servicing it. Second time this has happened, and all I get told is that they’ll bring it up in the next meeting. Who knows what else they are messing up or not doing, then charging me for. Also walked around the lot and through the sales floor multiple times without ever even being acknowledged. Left a similar review on Google. Got told to contact the GM, tried several times, left messages, and still haven’t heard anything. I’m done with this dealership. More
Great work My window regulator needed replacement. Part took a few hours to get in but when I went back next day was treated -as usual- really nice. No complaint My window regulator needed replacement. Part took a few hours to get in but when I went back next day was treated -as usual- really nice. No complaints. More
Outstanding Service Wonderful people!! You have a great dealership. The only issue we had was that the courtesy van was unavailable. Other than that, it was a great exp Wonderful people!! You have a great dealership. The only issue we had was that the courtesy van was unavailable. Other than that, it was a great experience. More
I was totally disappointed with my last couple of experiences with Fred Anderson Toyota. I drive an hour to get there to get my oil changed because that’s the closest Fred Anderson. For the second t experiences with Fred Anderson Toyota. I drive an hour to get there to get my oil changed because that’s the closest Fred Anderson. For the second time in the year that I have been getting my car serviced there, I paid for additionally services that were not performed. This last time, I had to come back on a different day to get the work that wasn’t completed done, and there was no effort made to get me out quickly or to remedy me for the inconvenience. It’s important to be able to trust the people who service your vehicle to do only what is needed and to do what they are paid to do. After two bad experiences, I don’t feel like I can trust their service, which is sad because my car has free oil changes for life. More
Very good and honest service. I always go to Fred Anderson for service and have never been disappointed. Everything that was done and may need to be done is explained. Anderson for service and have never been disappointed. Everything that was done and may need to be done is explained. More
Always have great service and there is a family atmosphere when interacting with their service representatives. Would not take my vehicle anywhere else. Thank you. atmosphere when interacting with their service representatives. Would not take my vehicle anywhere else. Thank you. More
Friendly staff who got me in and out quickly for my service. Also gives insight to other car service needs for the future. Seemed to be honest with assessment. service. Also gives insight to other car service needs for the future. Seemed to be honest with assessment. More
Dealership employees were extremely helpful even before I came in. Scheduling the appointment was easy; then when I get lost in Sanford I was able to talk to a staff member who helped me get there. came in. Scheduling the appointment was easy; then when I get lost in Sanford I was able to talk to a staff member who helped me get there. More
Recall repair with ease! I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily f I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily for my appointment. I enjoy their shuttle service to downtown Sanford while they are working on my car so that I can walk around and take photos. They call me when my car is ready and pick me up. For a dealership they do a professional job and are very efficient. More
Standard service with a smile I appreciate the service department at Fred Anderson. Everyone is courteous and helpful every time! I appreciated the coupon for free wiper blades, th I appreciate the service department at Fred Anderson. Everyone is courteous and helpful every time! I appreciated the coupon for free wiper blades, they are working great and my alignment helped eliminate a vibration I was experiencing above 65 mph. Thanks! More