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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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January 29, 2020

60k service was exceptional! Performed all the regular safety point inspections and found a leak on the transmission pan. Investigation revealed a bad gasket and the service advisors went to work for me More

by WEHRLY1BIRD
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your experience at our Service Center! Visit again soon!

January 29, 2020

Toyota of Sanford They were great! The staff were courteous and professional. The complimentary shuttle was a great help with my two small children. They completed all More

by mrh582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, shuttle driver
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for the five stars! We always strive for exceptional experiences and I'm happy to hear we hit the mark!

January 29, 2020

All employees are always professional, courteous, and friendly. They always give back to the community too. They have free Sandra’s donuts too if you use their repair service. More

by BECKERVOLLBRACHT
Recommend Dealer
Yes
Employees Worked With
??? Husband didn’t remember name person he dealt with in service center as he is bad with names.
Jan 30, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome five-star review! Come back for more doughnuts!

January 28, 2020

Great Service This dealership was very friendly and extremely efficient. This was my first time here and I will definitely return for service in the near future. More

by glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for this awesome review! We are looking forward to seeing you again.

January 27, 2020

Overcharged originally for alignment Rude service member Overcharged originally for alignment Rude service member at checkout No complimentary car wash, even though its on my receipt No service sticker More

by kindra.mortimer
Recommend Dealer
No
Employees Worked With
Billy Sutherland
Jan 27, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for bringing this to our attention. We want to make things right. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

January 26, 2020

Always a very professional staff that seems to always have my Service Completed in a very timely manner. I would highly recommend this dealership for sales and service More

by SKEET924
Recommend Dealer
Yes
Employees Worked With
Freddy Davis
Jan 27, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for the five stars! Drive safe.

January 26, 2020

Fast efficient and excellent service. Car runs great. They even washed the car. Thank you for such great service. Job well done. Thank you. Toyota More

by LAOMABROWN
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Berard, Dani Lopez, Amanda Bruce, Christian Campbell, Brandon Adams
Jan 27, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback! Visit again soon!

January 24, 2020

A great place to do business. Service maintenance was done and my car was finished and clean. When I arrived I was met with courtesy and treated well. More

by TAM81564
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback. Come back and see us!

January 20, 2020

Great Service We have 2 Toyota vehicles and will only use Fred Anderson of Sanford for our service. Fast, quick and friendly service every time! I had a 12:30 apt More

by monasguy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Jan 20, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback on our service department. We work hard to provide quick and efficient service for every guest! Come back and see us.

January 19, 2020

Appointment requested was available in a timely time frame. Service took less time than anticipated. Lobby and service area was clean. Vehicle was washed and clean upon completion More

by JONT7465
Recommend Dealer
Yes
Employees Worked With
Brandon Adams
Jan 20, 2020 -

Fred Anderson Toyota of Sanford responded

Thank you for sharing your experience with us. I'm happy to hear that your visit to our service center was satisfactory. Drive safe!

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