Fred Anderson Toyota of Sanford - Service Center
Sanford, NC

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
Another great service Just another routine service to keep my Tundra running at its best. The Service department folks always greet you with kindness and eagerness to help Just another routine service to keep my Tundra running at its best. The Service department folks always greet you with kindness and eagerness to help. Thanks to all! More
Great service Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all ha Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all have a happy holidays More
I have always been pleased when leaving from a service. But last week not so much. Went in for 35,000 service, I requested online I wanted my car washed also when I made the appointment. They call me up to But last week not so much. Went in for 35,000 service, I requested online I wanted my car washed also when I made the appointment. They call me up to say it is finished was gonna charge me for rotating tires but I have the extra maintenance and warranty on my vehicle. So they took that off the bill. I walk outside my car had not been washed and I couldn’t even tell if the tires had been rotated. Since my vehicle was dirty I figured you could at least seen where the tire was handled taken-off and putting back on car. But no marks at all. Hopefully when I come back for 40,000 service I will feel different and happy with my service. More
Service has become an issue over the past year. I was informed that i was overcharged on past service with no option on receiving a refund without the original receipt. Extremely long wait times of I was informed that i was overcharged on past service with no option on receiving a refund without the original receipt. Extremely long wait times of 1 hour to 1.5 hours, sometimes longer for a routine maintenance. More
Great experience Kyle was my service agent and he was very polite and accommodating. He advised me on the service needs of my vehicle and also the price of the servic Kyle was my service agent and he was very polite and accommodating. He advised me on the service needs of my vehicle and also the price of the service. More
I spoke with Courtney at 7:00 p.m., 12/4/2019. The service center worked me in at a time where I was told I would be scheduled. I was told I would be scheduled in at 8:30, but I was not on the sch The service center worked me in at a time where I was told I would be scheduled. I was told I would be scheduled in at 8:30, but I was not on the schedule. My car was given general service, but the one issue I have had since I purchased the car was not fixed- which I had already brought it in shortly after purchase. The person that checked me in for service walked out to the car with me, and we discussed the issue. I did not look at the car before I left, but the issue with the molding on the passenger side of the windshield had not been resolved. The service department handled everything well and I am not displeased with the service. I have relayed my concerns to Courtney in a follow up phone call. I am not filling out the bottom portion of the survey because the trail of people is to confusing. More
As expected.......friendly and well organized..clean bathroo The service and friendly atmosphere was well received..Quality of work and clean bathroom made my time there easy...also the wait room was neat and t The service and friendly atmosphere was well received..Quality of work and clean bathroom made my time there easy...also the wait room was neat and the snacks well recieved... thanks for that...GP More
Quick and easy Stopped in for my 15,000 miles check up. Everybody in the service department are very professional and prompt with making sure that everything was ta Stopped in for my 15,000 miles check up. Everybody in the service department are very professional and prompt with making sure that everything was taken care of. More
Amazing visit for service As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at no cost More
Outstanding service Bryant at the service center is always so eager to help and ensure I have a great experience. They get me in fast and out even faster. Bryant at the service center is always so eager to help and ensure I have a great experience. They get me in fast and out even faster. More