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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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December 11, 2019

Another great service Just another routine service to keep my Tundra running at its best. The Service department folks always greet you with kindness and eagerness to help More

by WEHRLY1BIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a 5 star visit with our service department. Thank you for the review!

December 10, 2019

Great service Great customer service everybody was super polite and very helpful I would so recommend this place very grateful for all their service hope you all ha More

by ERIKAACERO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your 5 stars, Erika!

December 10, 2019

I have always been pleased when leaving from a service. But last week not so much. Went in for 35,000 service, I requested online I wanted my car washed also when I made the appointment. They call me up to More

by awjohnson07
Recommend Dealer
Yes
Employees Worked With
Dani Lopez
Dec 12, 2019 -

Fred Anderson Toyota of Sanford responded

We apologize for your recent service appointment. We hope you will give our service department another chance. If you have any additional concerns you'd like to discuss, please don't hesitate to reach out to us directly.

December 06, 2019

Service has become an issue over the past year. I was informed that i was overcharged on past service with no option on receiving a refund without the original receipt. Extremely long wait times of More

by FFMACK836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 12, 2019 -

Fred Anderson Toyota of Sanford responded

We are disappointed that you've had less than a 5-star visit with our service department. We want to hear from you to learn more. Please reach out to our General Manager, Greg Davison, at (919) 895-6516 whenever you get a chance.

December 04, 2019

Great experience Kyle was my service agent and he was very polite and accommodating. He advised me on the service needs of my vehicle and also the price of the servic More

by ROBERTCTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Robert - thanks for sharing your great experience! Have a good one.

December 04, 2019

I spoke with Courtney at 7:00 p.m., 12/4/2019. The service center worked me in at a time where I was told I would be scheduled. I was told I would be scheduled in at 8:30, but I was not on the sch More

by kcaldwell.slms
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Long, Tiffany Posey
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this feedback. We will pass this onto the members of our team. Take care!

December 03, 2019

As expected.......friendly and well organized..clean bathroo The service and friendly atmosphere was well received..Quality of work and clean bathroom made my time there easy...also the wait room was neat and t More

by GEORGESOLOMON029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion, Brandon Adams
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the review and feedback, George. We hope to earn 5 stars from you on your next visit! Take care.

December 03, 2019

Quick and easy Stopped in for my 15,000 miles check up. Everybody in the service department are very professional and prompt with making sure that everything was ta More

by John Rzycki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear your 15,000 mile check up was quick and easy! Thanks for sharing, John!

December 03, 2019

Amazing visit for service As usual, Toyota Sanford provides a great and timely experience. I had lost my wheel lock while using other Toyota dealers, and Sanford replaced it at More

by andrew.w.mann13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to share your 5-star experience with our service department, Andrew! Take care.

December 03, 2019

Outstanding service Bryant at the service center is always so eager to help and ensure I have a great experience. They get me in fast and out even faster. More

by FIGUEROJ1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Dec 05, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear we've provided outstanding service for you! We appreciate your review.

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