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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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October 15, 2019

115K Service The dealership is great. The service advisers are second to none. Want to give them all a HUGE thank you for always caring for me, treating me with More

by WEHRLY1BIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for rating our service department with 5 stars!

October 14, 2019

3.5 hours for an oil change even with an appointment Everyone was really nice but 3.5 hours just for an oil change is 3 hours too long. Also had to come back for a couple of filters the following week wh More

by jercole2
Recommend Dealer
No
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Fred Anderson Toyota of Sanford responded

We apologize for the long wait time during your service appointment. We would like to learn more about your experience. Please contact our General Manager, Greg Davison, at (919) 895-6516 to discuss further.

October 14, 2019

Engine light on Check engine light on, left vehicle to be serviced. Was able to get a ride home with shuttle. When vehicle was ready shuttle came and picked me up. More

by KUCORBETT08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 14, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star review. We are happy to serve you!

October 14, 2019

Great Service My experience was great. I have been going here for all of my Toyota needs and each time I am well taken care of. I would recommend this place to othe More

by JTL777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for trusting us with your vehicle needs! We appreciate you leaving this positive review.

October 13, 2019

I had to return because of a mistake the first trip. After oil change the filter cover came off. It cost me $5 and 2 hours. Luther however was great and got be in and out quickly. More

by REBECCABLAIRNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther
Oct 14, 2019 -

Fred Anderson Toyota of Sanford responded

Rebecca, thank you for the feedback. We appreciate hearing about our customer's experiences. We hope to gain that last star from you on your next visit!

October 09, 2019

Always Excellent Service Doing business with Fred Anderson has always been a pleasure. The service department is outstanding, friendly and thorough. Fred Anderson has been th More

by Christy Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Oct 09, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5 star review, Christy!

October 07, 2019

Service Always - ALWAYS! - friendly, courteous, and professional! Each person I have come in contact with in the service department makes me feel comfortable More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your kind words, Carol. We are delighted to hear about your great experience with our service department. We look forward to seeing you again!

October 07, 2019

Rav4 10,000 mile service I had an appointment for my 10,000 mile service on my Rav4 suv.My car was taken in on time after a smooth check in,I was told about I would have about More

by TWOFROMKINZUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember his name
Oct 08, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate you taking the time to leave us this feedback. We are happy to hear about your great experience. We hope to see you soon!

October 07, 2019

Great customer service I was given great customer service. And I was even advised on what kind of maintenance to get done on my car. To keep my car running in tip top shape More

by JOCELYN.MOSES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

Jocelyn - thank you for your great review! We look forward to seeing you again!

October 06, 2019

Great Service Easy to schedule a vehicle service and the level of service was top notch! Someone came out to greet me and the place to wait was comfortable. The ser More

by AHENDRICKSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your kind review. We look forward to serving you again!

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