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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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October 06, 2019

Worst customer experience ever Went for my maintenance and they soaked my seats through car wash and acted like they did not care. Took my car and just turned my heat wide open to More

by TASHADIMERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oct 08, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the time you took in leaving us your feedback, though we are sorry to hear about your unsatisfactory experience. Please reach out to our General Manager, Greg Davison, at 919-895-6516 so we can hear more about your experience.

October 06, 2019

Service is always great at Fred Anderson Toyota of Sanford. The staff is very friendly and the work is fast; in and out within minutes. More

by SALMON.PONAPART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

We are happy to hear about your great experience with our service department. Thanks for the feedback!

October 06, 2019

Awesome A great place with great people. They will help you with any problem or question you have about your car, and if they don't know the answer, they wi More

by SASPEN0104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Elder, Service, 5 stars plus
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the great review! We are pleased to hear that you had a wonderful experience with our team. We strive to provide excellent customer service for all of our customers.

October 06, 2019

Great Service Excellent service was able to get me in and out. Every time I visit the service team is great! Really appreciate their work and professionalism. More

by ALEXPIERRE825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave us your feedback. We are happy to hear about your experiences with our service department. We look forward to serving you again!

October 06, 2019

Excellent Service Took our 2019 Rav 4 in for our first complimentary service and I could not have been happier. Service was fast and everyone at Fred Anderson Toyota i More

by monasguy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Oct 07, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your kind words. We are delighted to hear about your great experience with Fred Anderson Toyota of Sanford. We hope to see you again!

October 03, 2019

Great and efficient customer service! I was there for routine maintenance. They accommodated me by getting me in earlier than scheduled my appointment on line. They offered me shuttle serv More

by angelajones3551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Long
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for this very good review, Angela! We appreciate the 5 stars.

October 03, 2019

"Superb Customer Service" All my routine maintenance service has been positive since I purchased my 2015 Toyota Avalon. The service staff members have been courteous, professi More

by alfredahbey10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther A. White
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to have provided you superb customer service during your visit. Thanks for sharing!

October 03, 2019

Quick in and out. No surprises Great people in the service area and always eager to help. I was charged for a tire rotation which was to be free and once I pointed out I was bought More

by JOEBECK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate your positive review of our service department, Joe! Take care!

October 03, 2019

Great friendly service Although I have a Toyota dealer less than 10 minutes from my home I drive the 45 minutes to Fred Anderson for my service. I had some service issues wi More

by DKEENEY7260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dani Lopez
Oct 04, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you so much for your feedback. We are happy to hear about your exceptional experiences with Fred Anderson Toyota of Sanford. We look forward to seeing you again!

October 03, 2019

My experience was awesome! I arrived early and they started and completed my service in a timely manner! They are very kind and professional. I would rather go to Sanford over a More

by d.championarnold
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Glad to hear you had an awesome experience with us! Thanks for leaving this review.

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