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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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October 01, 2019

Thank you to the service guys!! Quick , reliable service. Two service men that I don’t know their names, blessed me with payment for my service in memory of my husband Sammy Cotten t More

by irenecotten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names!
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to have helped out, Irene. We appreciate having you as a customer and appreciate this positive review!

October 01, 2019

Service plus donuts! Wonderful service received for our first oil change on our new Toyota Tundra. Warmly greeted on the service drive and let them know about a concern we More

by JCHOLCOMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

We're happy that you're happy! Thanks for sharing and we look forward to seeing you in our service department again.

October 01, 2019

75000 mile service Everything went well. This is my usual cite for service. The employees were nice and courteous. I think the service waiting area needs upgrading and m More

by CELINTAS
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your positive review and feedback!

October 01, 2019

Best Service I have had my vehicles serviced here since 2009. Always had the best service of any place I have ever used. I will continue to use this dealership. More

by chhood38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

We look forward to having you as a customer for years to come! Thanks for sharing.

October 01, 2019

Awesome customer service The men up there were extremely respectful and as soon as I walked in someone reaches out to me and helped me. It took less than an hour to get my car More

by kaitlynenglert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the kind words and 5 stars, Kaitlyn!

October 01, 2019

Great guys I greatly appreciate the guys service and making sure I get what I need and not trying to upsell me on something I don’t!!!!! great guys!!! More

by Tomcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review and kind words! Take care!

October 01, 2019

Satisfied customer I came in for an oil change. I recieved prompt service. Check in was quick, thanks to Bryant Elder. The facility is clean. The people are friendly. More

by CYHART03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars!

October 01, 2019

This service and parts at toyota of Sanford rock!!!! The service is always quick and Thorough. The service guys always give me a check sheet so I know what to expect on my next visit!!! I wouldn’t take m More

by TONRON0620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison, Bill Chaplin, Charles Ellis, Jason Bell, Wade Berard, Dani Lopez
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for being a loyal customer! We appreciate your review.

October 01, 2019

Power steering fluid was low Took our car in for routine service, and requested them to diagnose a whine from the front right. Told my wife it was a piece of plastic that was slig More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani Lopez
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Troy - we apologize for the mix-up in our service department on your last visit. We will certainly address your concerns with the members of our service team.

September 25, 2019

Probably not------- Driver visor had broken the day before my service. I mentioned it. Report to me was that it cost $200 plus----did not have one in stock. Tape was u More

by MARTHAMOSTLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DON'TKNOW NAMES OF ANY OF THE PEOPLE
Oct 02, 2019 -

Fred Anderson Toyota of Sanford responded

Martha - please accept our apologies for your recent visit with our service department. We are extremely sorry for the oversight. Should you want to discuss this further, please don't hesitate to reach out to our General Manager, Greg Davison, at (919) 895-6516.

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