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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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September 05, 2019

Car service Customer service was great and length of time. Good coupon deal. Always get car serviced here. Very clean and comfortable waiting area.Staff is very h More

by LADYJC54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion
Sep 12, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for using our service department - we appreciate the 5-star review!

September 05, 2019

I was pleased. I needed the flip-open cover on the gas tank replaced due to damage. I was very pleased with the service Chan provided during this repair process and More

by jerry.rosy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the positive review, Jerry! Take care.

September 05, 2019

A speedy site for services, equipped with excellent staff! I've been bringing my car here for services throughout the past 3-years. Each time that I bring my car, the staff is friendly, honest, and genuine wit More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate your kind words about our service department! We look forward to delivering the same level of service for years to come.

September 03, 2019

Always great service Could not ask for anything better. Always friendly and courteous. Dealership is clean and neat. Waiting area is comfortable and clean. Won’t take my t More

by Lilchaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for sharing your positive experience with our service department!

September 01, 2019

Service is great, detailing services not so much Everyone from the people who answer the phone to the service advisors you see when you get there were great. But I was also supposed to have my car re More

by jessagrell13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave us feedback. We appreciate the kind words and will work to improve our detailing services!

August 29, 2019

Servive with service attitude The service department was proactive in contacting me regarding recall repair work. Once I arrived at dealership I was greeted and helped. Several sta More

by WALKER250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to have been of service to you! Thanks for choosing us and leaving this positive review! Take care.

August 29, 2019

Problem not solved My issue wasn't solved, and I still had to pay $500.00 When I asked about the reading of the test of my starter he just said that they had tested al More

by 68Mandos$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
At service desk
Sep 04, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave feedback. We'd like to help solve your issue. At your earliest convenience, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

August 28, 2019

Quality of service I would like to thank Mr. Luther for all his help and professionalism he offer when my car was needed a new part at Fred Anderson Toyota of Sanford. H More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther
Aug 29, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to share your 5-star experience with us! Take care.

August 27, 2019

Service I am so impressed with the quality of care and professionalism I receive from th his organization each and every time I visit th his establishment More

by MSLED4ER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars! We look forward to seeing you again.

August 27, 2019

An hour and 45 minutes for oil change? Purchased a family plan when i bought the car new,apparently its a bait and switch,they charge you 25 dollars and other fees for a total of around thi More

by Aeverette65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember name
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