Back

Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

not yet
rated
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

Sort by
July 16, 2019

Blazing Fast I was astonished with the service provided by Fred Anderson Toyota, our oil change and tire rotation with a car wash was done in 30 minutes +/- we ba More

by RSSGMATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate your positive review!

July 16, 2019

Misquoted by $200 I took my vehicle in for an oil change, and as part of the family plan the total would have been $0.00. I was told it was due for the 30,000 mileage s More

by joyagraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealt with Bryan at the beginning and had a different employee take over during the payment process.
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback. We are sorry to hear you've had less than a 5 star experience with us. We'd hate to lose you as a customer and would like to make things right. At your earliest convenience, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

July 16, 2019

Regular Service Went to get my tires rotated. As always, great service, very friendly and professional staff. This time it was even faster then last time. Keep it up. More

by TURNERCLAUDIA82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of their names sorry, Bill Chaplin
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department as 5-star!

July 14, 2019

Service that makes a difference Consumers can buy a Toyota anywhere. So, Fred Anderson Toyota of Sanford offers good and friendly service that is the difference between buying at Fr More

by PAT39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Fred Anderson Toyota of Sanford responded

PAT39 - Thanks for sharing your great experience at our dealership and giving us a review.

July 14, 2019

Excessive cost Charging over 100.00 for and oil change and tire rotation is excessive. Will be taking my vehicle to a different service from now on. More

by SAINTSFANINAJUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback. We take our customer's opinions seriously and will share this with members of our team. Should you want to discuss this further, please feel free to reach out to our General Manager, Greg Davison, at (919) 895-6516.

July 09, 2019

30k service and wiper blades and replace keyfob battery As usual very friendly and professional...kept me informed on progress and any issues. New battery for keyfob did not work but no apparent damage to More

by RCTrawick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this positive review!

July 09, 2019

Sanford Toyota Service Excellent service as usual, will be back for my next service soon. Staff is very knowledgeable and friendly. Continue to impress and don’t oversell, y More

by JTHOMAS19442013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dani Lopez
Jul 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the 5-star rating of our service department! We look forward to helping you again in the future.

July 09, 2019

Quality work done quickly. Needed repair. Scheduled the next day and they called to discuss price prior to completing service. They went out of the way to give me a ride back to More

by SUSAN.PATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your positive review, Susan! We appreciate your business!

July 05, 2019

Wheel alignment Great service, staff is friendly and very professional waiting area is clean and they let you know how long you want is going to be. More

by RJOHNSON34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars!

July 04, 2019

Gas flap replacement Took my car in to have the gas flap spring replaced. No issues at all. I was in and it in less than ten minutes with the has flap working perfectly. More

by chrisprescott98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to have helped you in less than 10 minutes, Chris! Thank you for the 5-star review.

...
52
...