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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

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1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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April 18, 2019

Great as always! This was my 40,000 mile service. They always do an outstanding job. The guys take time to make sure you understand what is needed and what was done. W More

by KN4SNI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Apr 22, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the positive feedback! We look forward to helping you again in 5,000 miles.

April 17, 2019

Quick, no wait, comfortable waiting area First time having my vehicle service there. I pulled right in, was greeted quickly. Led me into the service office. Everyone was friendly and helpful! More

by CKT63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Fred Anderson Toyota of Sanford responded

We're happy to hear you had a 5-star visit with our service department. Thanks for taking the time to leave this review!

April 16, 2019

Great Service They always do a great job! Very friendly staff and will look into anything that you have a question or concern about. Best service around. More

by LEASHA.BETHEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dani Lopez
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to hear you had a great visit with our service department, Leasha!

April 15, 2019

Long wait to fix something apparently very easy and didnt get my car washed which it needed desperately. Was not very happy with this visit. NORMALLY, they are More

by CNSLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate you leaving this feedback. We are always willing to listen from our customers on how we can improve, and we will be sure to address this with our team.

April 15, 2019

When to get car inspect The guy to help me was very good at His job, and made sure I was taken care of me and he went out of his way to make sure that what I need fix was st More

by PEARLETTE.YARBOROUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the 5 stars, Pearlette!

April 15, 2019

excellent The service department is great, Customer service was top notch very helpful in setting up my appointment. Took a little longer than quoted but that's More

by BLKHAWK2269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department 5 star!

April 15, 2019

Quick and friendly service The oil change and state inspection was completed very quickly. The staff was very friendly, and all concerns were addressed. Complimentary car wash More

by lesleyfowler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate the positive review, Lesley!

April 14, 2019

75k check Had to change ties due to unexpected work problems. No problem to change. Quick in and out. I appreciate the coffee, water and donuts. Little things m More

by johnwross2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

Having happy customers is what matters to us, and we're glad to hear you're one of them. Thank you for taking the time to leave this review!

April 14, 2019

Excellent Service The service department is great. They provide excellent Customer service. I can't provided 25 words because that is all I have to say.... Thanks! More

by vsmatthews57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Apr 16, 2019 -

Fred Anderson Toyota of Sanford responded

Thank YOU, for leaving this great review. Looking forward to helping you again in the future!

April 12, 2019

above and beyond had my Tundra serviced on a Thursday which included a tire rotation. I did not notice the steering wheel shaking when I left but on Friday we were go More

by dalehole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther
Apr 12, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for sharing your positive experience with our service department. We're happy to have helped you out and look forward to doing so again in the future.

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