Fred Anderson Toyota of Sanford - Service Center
Sanford, NC

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center
Key fob When we purchased our Avalon, it came with two key fobs....needless to say one of them was not for our car that came from another dealership. Another When we purchased our Avalon, it came with two key fobs....needless to say one of them was not for our car that came from another dealership. Another fob was ordered and keyed with success with a minimal waiting time. More
Rav4 5000 mile service I had an 8am appointment and my vehicle was immediately taken back for service. I went to the lounge area and had a cup of coffee and a fresh glazed d I had an 8am appointment and my vehicle was immediately taken back for service. I went to the lounge area and had a cup of coffee and a fresh glazed doughnut and read the local paper while I was waiting.After my service was complete ( about 30 min.)I was thanked and left. More
50000 check up Check in was quick and service was started immediately. Updates were provided and car was washed when service was completed. Excellent Service. Will c Check in was quick and service was started immediately. Updates were provided and car was washed when service was completed. Excellent Service. Will continue to work use this dealer for my service. More
Best place to get your car serviced The person I always use is Chan Coleman. He is very knowledgeable ,friendly and makes sure everything is good when I check out. The waiting area is al The person I always use is Chan Coleman. He is very knowledgeable ,friendly and makes sure everything is good when I check out. The waiting area is always clean and has coffee and donuts😍 More
Battery Replacement I recently got an oil change at the dealership and they told me that my battery life was getting weak. I did not get it changed at that time. A few we I recently got an oil change at the dealership and they told me that my battery life was getting weak. I did not get it changed at that time. A few weeks later they called to let me know that they were having a battery sale. I went there at lunch and they were able to change it quickly for me. I appreciated the call about the battery sale. I was able to save a few dollars. More
Excellent Customer Service Always I always receive EXCELLENT CUSTOMER SERVICE from my Service Advisor Luther White. He is always professional, polite and explains service my car needs I always receive EXCELLENT CUSTOMER SERVICE from my Service Advisor Luther White. He is always professional, polite and explains service my car needs in words I can understand. I always feel appreciated. More
Great experience. I was very pleased with my service. I stayed at the dealership to wait for my car to be serviced. Mr. Bryant Elder helped me from the moment I walked I was very pleased with my service. I stayed at the dealership to wait for my car to be serviced. Mr. Bryant Elder helped me from the moment I walked inside and he continued to check with me as I waited and he kept me informed as they worked on the vehicle. I would definitely recommend the Service Dept. to others. Again, I was very pleased and couldn't have asked for better service. And Mr. Elder was top notch!!! He represents your company well. More
Kyle and Zenon are awesome! Everything about my experience was great. Took my 2007 Tacoma in for a new frame and felt welcomed from the start. I was nervous because of the magnit Everything about my experience was great. Took my 2007 Tacoma in for a new frame and felt welcomed from the start. I was nervous because of the magnitude of work required. Kyle kept me informed throughout the repair and was always helpful and responsive. I was able to meet the mechanic, Zenon, who I found to be very intelligent and a good communicator. His ability to complete the job without any issues is impressive in itself. Hats off to everyone who made the repair possible. This Toyota dealership knows the customer and Tacomas, in my opinion. Couldn’t be happier, thank you! More
Easy and fast Very happy with entire experience. Everyone was very friendly, and the shuttle was a plus! Shuttle driver was very nice as well. I will be back! Very happy with entire experience. Everyone was very friendly, and the shuttle was a plus! Shuttle driver was very nice as well. I will be back! More
Great service-when you have the right advisor I love the service I receive at Toyota of Sanford. However they seem to be in transition on staff, some do not know what’s going on, and some are awe I love the service I receive at Toyota of Sanford. However they seem to be in transition on staff, some do not know what’s going on, and some are awesome. I have received mixed opinions on the needs of the vehicle, some I feel like are just selling me what is suggested by the computer. But there are times that I receive great service! The driver, Jimmy, is awesome and friendly. The service advisor Kyle always provides great and informative service. The call center and online ordering system do not work. You can try, but don’t expect much to work correctly. More