Back

Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

not yet
rated
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

Sort by
April 03, 2019

regular oil change service The Wifi was a godsend as I was able to get work done while I waited to have my vehicle serviced. Comfortable waiting area with available refreshments More

by JOHNLACY54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the positive review of our service department, John! Looking forward to helping you again in the future.

April 02, 2019

Disappointed Dropped my car off then was called to pick it up. Only to find out no oil change or tire rotation had been done had to wait an hour for them to finish More

by KVKING09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Gomillion, Charles Ellis, Wade Berard, Freddy Davis, SEAN VIDINHA
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this review. Feedback like yours helps us improve, so we appreciate it.

March 31, 2019

Excellent Customer Care I have contacted Lacy several times about different vehicles that he had posted on Facebook. Lacy is always quick to respond and to offer as much deta More

by QuestionKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Tripp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for the 5 stars! We look forward to helping you in the future.

March 31, 2019

Rip-off They tried to get me to buy a 200.00 service I didn't need and I was charged over 100.00 for an oil change and tire rotation. More

by Dawn2kids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Fred Anderson Toyota of Sanford responded

Dawn - we're sorry to hear you're unhappy after your visit with our service department. We'd like to discuss this with you in further detail. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

March 29, 2019

Great Service! I had no problem getting an appointment at my convenience. I was called to pick up my vehicle it was washed and everything was done to my expectation More

by CLEO_BRYANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant (don’t know his last name) work in manenance.
Apr 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for leaving this positive review of our service department, Cleo!

March 27, 2019

170,000 miles Outstanding work!!! I needed a lot of work that needed to be done; from new shocks, rear brakes to alignment for my 2010 FJ cruiser. Sanford Toyota no More

by jrhoeflicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Fred Anderson Toyota of Sanford responded

Happy to be of service to you and your FJ Cruiser! We appreciate your review.

March 26, 2019

Excellence all around This was my first visit after buying a car from FA Toyota. Took my car in right on time, finished the tire rotation and washed the vehicle all in unde More

by MANDOCYCLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiani Caldwell
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

We love to hear from our happy customers! Thank you for taking the time to leave this review.

March 26, 2019

Great service I came today to pick up some door sill protectors from parts and some help with a issue I was having with my trucks tire monitoring system the servi More

by KERMHEIB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

We're happy to hear that our service department was able to help you out. Thanks for leaving this review!

March 25, 2019

Good customer service Overall, my experience has been really good. The staff is friendly and helpful in their recommendations and work. I would recommend a Toyota from Fr More

by LORENGATTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Gomillion
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the review! Hopefully we can make it to 5 stars with your next visit.

March 25, 2019

Excellent Service/Good on Time as well I have been using Fred Anderson Toyota of Sanford Service Center since purchasing my Toyota Sienna from them. They are awesome in getting you set up More

by winifredremer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani Lopez
Mar 27, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for using our service department and leaving this positive review!

...
62
...